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Johnnyimac

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  • Jun 22, 2024 @ 05:29am

    Charter/Spectrum Cable Defrauding Customers and Hiding their Crimes

    I am a disabled technician injured as a result of Whistleblowing against CharterSpectrum Ghetto Cable. More Tech Dirt about the criminality of this criminal enterprise known as Charter/Spectrum Ghetto Cable: Should have a simple brown or green extension cord to plug in modem and router into as the transformer plug is too heavy to sit in the AC outlet, and power strips tend to spread the prongs outward and that causes both to sit loosely on the power strip causing intermittent power. If you can take your index finger and rock the transformer power plug gently, it is not providing power continuously to the modem and router. This will cause the modem and router to reset which will cause intermittent internet and intermittent wifi. Eventually it will cause the equipment to go bad, and you will have to get new equipment, always change out both. Previous CEO Rutledge and current CEO (both criminals) were made aware of these problems with defective power supplies over 5 years ago by me, but instead of fixing the problem, they would rather defraud the paying U.S. consumer of billions of dollars, by not providing reliable internet and wifi service that contractually they are required by law to provide. To further deceive the public of this major criminal act, they had their engineers remove the event log or flaplist internally from their modems, that would show that intermittent power was causing the modem to constantly reset, resulting in unreliable internet, to constantly go on and off. If you have been having these issues for years, have been fraudulenly charged for repeat trouble calls, then you need to contact the FCC, your Congress or Senate representative, and demand this unscrupulous company be put out of business for their criminal practices. They targeted me as a Whistleblower, a disabled veteran, and an older technician, when Charter's management (with CEO Rutledge's knowledge, sent letter by certified mail) had Human Resources Manager Darren Adelman, Supervisor James Bootsma, ESIS AIU AIG Workers Compensation Insurance Representive Michaella Waghlberg, committed insurance fraud by denying Workers Compensation, a felony, when I injured my spine (neck) while working in an attic.

  • Jun 22, 2024 @ 05:26am

    Charter/Spectrum Cable Defrauding Customers and Hiding their Crimes

    I am a disabled technician injured as a result of Whistleblowing against CharterSpectrum Ghetto Cable. Check oot my recent post about the criminality of this criminal enterprise known as Charter/Spectrum Ghetto Cable: Need 1 for telephone and internet, need 2 for wifi, and 3 is cable box for tv. Should have a simple brown or green extension cord to plug in modem and router into as the transformer plug is too heavy to sit in the AC outlet, and power strips tend to spread the prongs outward and that causes both to sit loosely on the power strip causing intermittent power. If you can take your index finger and rock the transformer power plug gently, it is not providing power continuously to the modem and router. This will cause the modem and router to reset which will cause intermittent internet and intermittent wifi. Eventually it will cause the equipment to go bad, and you will have to get new equipment, always change out both. Previous CEO Rutledge and current CEO (both criminals) were made aware of these problems with defective power supplies over 5 years ago by me, but instead of fixing the problem, they would rather defraud the paying U.S. consumer of billions of dollars, by not providing reliable internet and wifi service that contractually they are required by law to provide. To further deceive the public of this major criminal act, they had their engineers remove the event log or flaplist internally from their modems, that would show that intermittent power was causing the modem to constantly reset, resulting in unreliable internet, to constantly go on and off. If you have been having these issues for years, have been fraudulenly charged for repeat trouble calls, then you need to contact the FCC, your Congress or Senate representative, and demand this unscrupulous company be put out of business for their criminal practices. They targeted me as a Whistleblower, a disabled veteran, and an older technician, when Charter's management (with CEO Rutledge's knowledge, sent letter by certified mail) had Human Resources Manager Darren Adelman, Supervisor James Bootsma, ESIS AIU AIG Workers Compensation Insurance Representive Michaella Waghlberg, committed insurance fraud by denying Workers Compensation, a felony, when I injured my spine (neck) while working in an attic.

  • Jun 22, 2024 @ 05:15am

    Charter/Spectrum Ghetto Cable

    The Charter corporate criminal gangsters (CEOs) were made aware over 5 years ago now, that the power supplies to both Charter/Spectrum's modems and routers are so poorly designed that they are too heavy to stay in AC outlet and if placed on a power strip, the slots in the power strip causes the prongs to spread apart causing a loose power supply connection, and will cause both pieces of equipment to eventually go bad, where they will no longer initialize properly, and the modem stops trying to register in Spectrum's Cable Modem Termination Service system. At that point new equipment must be installed but not before you use a simple brown or green extension cord to plug both the modem and router into it, one on each side of the extension cord. No other devices should be. plugged into the power cord. Corporate committed Whistleblower retaliation against me for reporting the issue to them. Human Resources Manager Darren Adelman and Supervisor James Bootsma out of the Hemet, California office, were given the green light to harm or kill me, by telling me I had to do my jobs in half the time allotted, in a very dangerous work environment that cable technicians can face daily. I injured my spine (neck) in the attic that two physicians stated was work related, but along with the equally corrupt ESIS AIU AIG Workers Compensation Insurance agent Michaella Wahlberg, all three committed a felony in denying medical care and compensation for my spinal injury. Corporate bought out the entire Workers Compensation System in my case here in Southern California, unable to work and crushed financially, receiving $580 twice a month to live off of. How merciless of Charter to just harm and kill, to destroy lives because of their Satanic mentality. It is my intention to wait until a new administration is elected this November, and a new honest FCC is sworn in, and report these criminal fraudulent acts against consumers, and the criminal retaliation that has taken place against me, for reporting it. No good deed goes unpunished in this evil world we live in.

  • Jul 03, 2022 @ 11:40am

    Modem's Event Log and Flap List Not Viewable by Field Technicians

    Field Technicians used to use the event log or flap list that each modem creates while powered up allowing the technician to see what has been happening with the modem which includes signal, transmit levels, syncing issues, CMTS, etc issues. Without this valuable tool all the technician is able to do is swap out the modem. Keeping the customer in the dark as well as the technician is what the criminal element at Slum Lord Charter Cable excels at. Maximize monies coming in despite it's substandard service and equipment being nothing but crap.

  • Jul 03, 2022 @ 10:11am

    Charter Blocks Access Modem to Hide Power Issues

    Charter intentionally blocks access to modems so the customer cannot see that the modem is dropping out because of known power supply defects to both their modems and routers. You cannot fix what you cannot see. Charter is counting on this deception. Fix is to get your own modem and your own router and just get the internet service through the Slum Lord Cable Provider.

  • Jul 03, 2022 @ 09:25am

    Charter Decimating its Technician Work Force and Destroying Lives

    In house technicians ranks have been decimated by this unscrupulous Slumlord Cable Company. The Self Install along with other performance goals set so high that it is almost impossible to meet. This is so they can remove the higher more experienced technicians who have worked their way up the ladder with Adelphia and Time Warner and are making the higher hourly wage. Causing technicians to hurry to do their dangerous jobs has caused untold number of injuries. I was injured trying to meet their goals after the manager and supervisor said I had to complete the jobs in an hour instead of the hour and a half for self installs which are terribly under pointed for all that has to be done to make shoddy equipment work in a customers home. The supervisor and human resources conspired with ESIS workers compensation insurance person to deny my workers compensation care for my injury by stating it was COVID, that is a felony by making false statements and denying me medical care under Workers Compensation case. While waiting in Urgent Care to be seen because of stroke like symptoms they called me stating they were going to put me off work for COVID, these idiots forgot a small detail, my medical provider had already cleared me of not having COVID symptoms. I asked both the Human Resources person and my supervisor to wait until I got a diagnosis from my physician before these non medical idiots screwed me by saying I had COVID. My physician and Workers Compensation medical facility both said I had injured my spine. Workers Compensation first delayed their decision by 3 months and then denied my claim. They cut off the Spinal Doctor from being paid so he stopped seeing me while I was left in a total disabled status. He no longer would sign off on my state disability forms for me to receive any monies. This is all a planned sequence of events scripted by Charter to deny medical care to all of it's contract and in house employees, this causes technicians not to have their private physician anymore, no monies from sick or vacation because the ESIS delayed and denied Workers Compensation, and no state disability because you no longer afford a physician to care from your disability. I was fortunate by getting a good lawyer who then got me a lien doctor to continue seeing me for my spinal condition as well as other medical problems, this doctor would continue to sign off on state disability forms so I could get my disability money from the state. My family (which includes my daughter and her3 year old granddbaby) and I would have been homeless by now with no money to live on, with no medical care for my work place related injury to be treated, and being totally disabled and unable to work. Social Security Disability has been approved and I thank God for that, while my battles continue in my trying to get my Workers Compensation approved from my work related injury. Charter Cable is the epitome of evil in destroying workers lives. On the letterhead of a letter sent to my lawyers from Charter's legal firm, there is over 30 lawyers listed there. Charter Cable commits all of their felonies which allows them to break laws at will because they have the money to lawyer up, and the government lets them because they are filling the politicians' pockets with money. Evil is as Evil does.