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jersf49er

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  • Jul 02, 2013 @ 02:17pm

    Re: Yelp filtering

    Yelp has filtered all 4 of my reviews. All are true and honest reviews that I earned the good old fashioned way! (hard work for the client with superior results)I am a carpet cleaner in Colorado Springs and I perform phenomenal work at great prices. I deliver quality and my clients write unbiased, unsolicited reviews and yet they are still filtered out. I have not recieved any bad reviews yet, but wonder if those will remain posted online. I don't get it. All positive reviews have been filtered. I am a 24 year retired army veteran working in my 2nd career, I conduct all my business with ethics beyond reproach and they still filter my reviews. (it's embarrassing for me)
    I recieved several, and I mean several emails from Yelp to pay for advertising, but declined due to advice I recieved from my SEO company. They didn't knock Yelp, but rather advised me to put more emphasis and resources on Google+ (the internet leader). I can't help but wonder if this has any weight in the deletions.
    I have emailed yelp with my concerns, but they do not respond as posted on their site. Very, very frustrating. I am not saying that this other carpet cleaner is ethical, or unethical, I am saying I feel as though my company has not recieved a fair shake and I don't know why!