I am always surprised by the people who think that they are entitled to "pick up" something for free, and that includes their right to try to steal from someone. The MagicJack guy offered ONE person a free device as a means of proving his identity. One person. Trying to push him into giving you his product for free sort of makes you, how do I say it politely, a sleazeball.
As a telecom professional, I will say that the MagicJack provides excellent, high-quality service at the lowest possible price. At that price level, I do not think that the company needs to have high-paid tech support people available for my phone call 24x7. I remember what I paid for the service, I email in any tech questions, and I have without exception received excellent, knowledgeable answers.
It is unreasonable to expect a company to engage in a service that gives them a substantial loss for every transaction. That is what happens in the case of FreeConference. MagicJack has taken the entirely reasonable response of providing an alternative free service of it own. Plainly, MagicJack provides excellent service at a tenth the cost.
I have used MagicJack for an average of 6 calls a day for the last year. Between home and office I pay for telecom service from Verizon (FIOS), Vonage, Skype, Google, Gizmo5, and 2 cell carriers.
I have come (to my amazement) to rely on MagicJack for my calling. Excellent reliability and quality, but the decider is the flexibility of being able to pull out the device and put in my pocket, and so easily forward calls to another phone while it is in my pocket.
I do not know the company or its inventor, but my hat is off to him for a job very well done.
Techdirt has not posted any stories submitted by genegaines.
FREE! Wow, I'll order 100 of those free MagicJack things!
I am always surprised by the people who think that they are entitled to "pick up" something for free, and that includes their right to try to steal from someone. The MagicJack guy offered ONE person a free device as a means of proving his identity. One person. Trying to push him into giving you his product for free sort of makes you, how do I say it politely, a sleazeball.
As a telecom professional, I will say that the MagicJack provides excellent, high-quality service at the lowest possible price. At that price level, I do not think that the company needs to have high-paid tech support people available for my phone call 24x7. I remember what I paid for the service, I email in any tech questions, and I have without exception received excellent, knowledgeable answers.
It is unreasonable to expect a company to engage in a service that gives them a substantial loss for every transaction. That is what happens in the case of FreeConference. MagicJack has taken the entirely reasonable response of providing an alternative free service of it own. Plainly, MagicJack provides excellent service at a tenth the cost.
I have used MagicJack for an average of 6 calls a day for the last year. Between home and office I pay for telecom service from Verizon (FIOS), Vonage, Skype, Google, Gizmo5, and 2 cell carriers.
I have come (to my amazement) to rely on MagicJack for my calling. Excellent reliability and quality, but the decider is the flexibility of being able to pull out the device and put in my pocket, and so easily forward calls to another phone while it is in my pocket.
I do not know the company or its inventor, but my hat is off to him for a job very well done.