I had the same experience with Nate 81. I changed my individual plan to family plan by adding more line to AT&T, what I'm rewarded is a huge bill due to a month in advance. Unluckily, both of us are iPhone users so we stuck with AT&T, then we can't never get our credit back if we don't have chance to end our contract with them. It's totally nonsense ripoff for AT&T to treat their good customers who pay their bill on time and they should not post charge the customer for service haven't been used. Can we sue them?
Techdirt has not posted any stories submitted by fj1.
AT&T nonsense rip-off
I had the same experience with Nate 81. I changed my individual plan to family plan by adding more line to AT&T, what I'm rewarded is a huge bill due to a month in advance. Unluckily, both of us are iPhone users so we stuck with AT&T, then we can't never get our credit back if we don't have chance to end our contract with them. It's totally nonsense ripoff for AT&T to treat their good customers who pay their bill on time and they should not post charge the customer for service haven't been used. Can we sue them?