Tell me what parts on a Dell computer is not made in China.
This is sic! I always thought Dell was the most high quality
computer maker in the USA. I was wrong. Like most of us still know that DCS is inefficient to American customers.
You guys are a 100% right. With the charges that you paid for your system and maybe accessories they should respect the customers more highly than they do. I own a Dell Computer and a Dell Printer and you can believe me their accessories, parts charges are out of the window. Once one of these hardware items breaks I will never buy another Dell product.
On September 29, 2009 I called Dell Support between the hours of 8:30 AM to approximately a little after 1:00. Three
times customer service hung on me. During 2 tranfers to the correct department I was disconnected. I don't know what seem to be Dell's problem in a sense. First they should have a USA facilities whereas English is the official language where we U.S. citizens can understand what customer service is saying. Their Customer Service is very disrespectful.
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Re: What did they improve?
Tell me what parts on a Dell computer is not made in China.
This is sic! I always thought Dell was the most high quality
computer maker in the USA. I was wrong. Like most of us still know that DCS is inefficient to American customers.
Re: Depends on Type of Dell Customer Service
You're probably about Dell spending 150 Million on Business
Customer Service. The Home Customer Service isn't worth a
damn.
Re: Dell CS still sucks.
You guys are a 100% right. With the charges that you paid for your system and maybe accessories they should respect the customers more highly than they do. I own a Dell Computer and a Dell Printer and you can believe me their accessories, parts charges are out of the window. Once one of these hardware items breaks I will never buy another Dell product.
Poor Customer Service
On September 29, 2009 I called Dell Support between the hours of 8:30 AM to approximately a little after 1:00. Three
times customer service hung on me. During 2 tranfers to the correct department I was disconnected. I don't know what seem to be Dell's problem in a sense. First they should have a USA facilities whereas English is the official language where we U.S. citizens can understand what customer service is saying. Their Customer Service is very disrespectful.