Bad Publicity, BBB Complaints Causing AT&T To Reconsider Metered Broadband?
from the people-speak-up dept
A year ago, after a ton of bad publicity around metered billing, Time Warner Cable backed off plans to implement it on a widespread basis, and now it looks like AT&T may be recognizing the same thing. AT&T, of course, has been running a few small scale tests, and it's been pissing people off so much that they've been complaining to the Better Business Bureau, which isn't making AT&T happy. For now, the company has stopped signing new customers up for the metered trials and has said that the "experiment" will end on April 1. Whether or not the experiment ending means no more metered broadband... or more widespread metered broadband, remains to be seen. But large number of complaints being filed should make AT&T think twice before deciding to roll this out further.