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Microsoft Ready For On-Demand CRM Price War
from the live-it-up dept
Much to the chagrin of its rivals, Microsoft has never been hesitant to compete aggressively on price. In fact, its willingness to be brutal on pricing has drawn some of the loudest antitrust accusations over the years. Microsoft looks set to go down this road again, as it has announced prices for its new on-demand CRM Live service that are well below the equivalent at Salesforce.com. Even with the cut-rate prices, it's going to be a challenge for Microsoft to make it big in this market. Salesforce.com has proven popular among small and medium-sized businesses and it's already started developing an ecosystem around its services through its AppExchange program. Microsoft's trump card may not be its prices, but its extensive network of partners that will be pushing CRM Live. While many partners had expressed the fear that an on-demand service would cut them out of the equation, Microsoft promises to reward them generously for any customers they help pull in, by offering them a slice of annual subscription revenues.
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Which CRM
If you're going to pepper your articles with abbreviations and acronyms then you should at least define them once in your article. TheFreeDictionary lists over 70 meanings for the term CRM, several of which could apply to different things that Microsoft could be involved with. Your readers shouldn't need a magic decoder ring just to read your articles. In other words, yrsnamdrjtrya.
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Re: Which CRM
No different than if they had written something about any other business solution (MRP, ERP, EPM, etc...)
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CRM?
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Re: CRM?
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CRM~~~
"Microsoft DynamicsTM CRM 3.0 Professional, formerly known as Microsoft® Business Solutions CRM, is a complete customer relationship management solution that provides all of the tools and capabilities needed to create and easily maintain a clear picture of customers from first contact through purchase and post-sales."
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Re: Which CRM
If you're going to pepper your articles with abbreviations and acronyms then you should at least define them once in your article. TheFreeDictionary lists over 70 meanings for the term CRM, several of which could apply to different things that Microsoft could be involved with. Your readers shouldn't need a magic decoder ring just to read your articles. In other words, yrsnamdrjtrya."
In other words, Joe, don't assume any of your readers, like this AC, have an IQ above 50 or so. I mean, it's only a tech and business site. Expecting people to have familiarity with some basics, like CRM software, really is asking too much.
For the idiot AC, the above paragraph is sarcasm -- since you probably don't understand it, either.
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Re: CRM~~~
Short of living in a hole, I don't think there's anyone even remotely affiliated with a corporate environment could not know what that is.
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Re: Re: CRM~~~
Anyway, I haven't heard much about Microsoft's CRM software. I have a feeling Salesforce will be the leader for hosted services though and SugarCRM will still be a hit with the open source community. I would love to see the prices drop, our solution is starting to get more expensive every year (Salesforce).
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Re: Re: Re: CRM~~~
There's a lot of potential there, but MS CRM lacks tight integration into other Microsoft business apps like Solomon, Navision, Sharepoint, Business Portal, etc...
Beyond Outlook (exchange) MS CRM looks and feels like it was developed entirely outside of the Microsoft team.
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Re: Re: Which CRM
What a maroon.
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Re: Re: Re: CRM~~~
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Re: CRM~~~
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Re: Re: Re: Which CRM
Why are you trying to use a color as an insult? I don't understand.
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Re: Re: CRM~~~
uh, this isn't a little world we're talking about here. The mention of Salesforce.com should have made that pretty clear. To anybody who's not an idiot.
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Re: Re: Re: Re: Which CRM
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Re: Re: Re: CRM~~~
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Re: Re: Re: Re: CRM~~~
For Microsoft CRM isn't just an abbreviation, it's the name of the CRM product, Microsoft CRM. (Dynamics CRM, Live CRM, pick your flavor)
I know, they haven't been this creative since way back with Microsoft Mail (pre Exchange mail solution) but c'mon folks. The name of the product is CRM. It's a CRM tool. Written by Microsoft, a company that focuses on business solutions, like... CRM.
Crawl out of your holes people.
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Moral of the story, don't expect anyone else to do stuff for you, but be happy when they do, even if you don't need it.
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Re: Re: Re: Re: Re: Which CRM
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Re: Re: Re: Re: CRM~~~
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Re: Re: Which CRM
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Re: Re: Re: CRM~~~
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Re: Re: Re: CRM~~~
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CRLF
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Re: Re: Re: Which CRM
"I'm reasonably intelligent"
"I didn't know what CRM is"
"(at least in this contest)"
you didn't know the acronym, and you appear to be an idiot, despite claiming otherwise.
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Re: Re: Re: Which CRM
It's amazing you can navigate to this site all by yourself. I mean, yeah, just because you're an idiot, that means nobody uses CRM. Just enough nobodies to make it a $10 billion or so industry in 2006.
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Re: CRM?
CRM Customer Relationship Management
CRM Camera Ready Material
CRM Camera Ready Mechanical
CRM Canalith Repositioning Maneuver
CRM Cardiac Rhythm Management (pacemakers, defibrillators, cardiostimulators)
CRM Cause Related Marketing
CRM Cell Rate Margin (ATM)
CRM Center for Regenerative Medicine
CRM Center for Relationship Marketing
CRM Centre de Recherches Mathématiques (Canada)
CRM Certificate Request Message
CRM Certified Records Manager
CRM Certified Reference Material
CRM Certified Risk Manager
CRM Change-Request Management
CRM Chemical Release Module
CRM Chemical Remanent Magnetization
CRM Chief Radio Man
CRM Chrome
CRM Chromosome Region Maintenance
CRM Circuit Reservation Message
CRM Cisco Resource Manager
CRM Cisco Router Module
CRM Citizens' Rights Movement (Israeli party)
CRM Client Relationship Management
CRM Client Request Manager
CRM Clinical Research Management
CRM Clinical Risk Management
CRM Closed Response Message (ITU-T)
CRM Club Ricky Martin
CRM Coastal Resource Management
CRM Cockpit Resource Management
CRM Collateral Release Mechanism
CRM Collection Requirements Management
CRM Colorado Railroad Museum
CRM Column Radiation Model
CRM Combat Readiness Medal
CRM Comment Resolution Meeting
CRM Commodity Risk Management
CRM Communication Resource Manager
CRM Communications and Records Management
CRM Compliance Research and Measurement
CRM Computer Reproducible Master
CRM Computer Resource Manager
CRM Computer Resources Management
CRM Conflict Resolution Model
CRM Conseil de Recherches Médicales du Canada (Medical Research Council of Canada)
CRM Conselho Regional de Medicina (Brazil Regional Council of Medicine)
CRM Contact Relationship Management
CRM Content Resource Management
CRM Continuous Risk Management
CRM Contract Requirements Matrix
CRM Coordinadora Revolucionaria de Masas
CRM Corporate Release Management
CRM Count Rate Meter
CRM Courtesy Reply Mail
CRM Credit and Risk Management
CRM Credit Risk Mitigation
CRM Creighton Method (birth control)
CRM Crew Research Management
CRM Crew Resource Management
CRM Crisis Management
CRM Crisis Resource Manager
CRM Crisis Response Management
CRM Crumb Rubber Modifier (asphalt/paving)
CRM Cultural Resource Management (National Park Service)
CRM Cultural Resource Manager
CRM Cultural Resources Management
CRM Customer Relational Marketing
CRM Customer Relations Management
CRM Customer Relationship Marketing
CRM Customer Resource Management
Pick one.
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To Quote Nelson Muntz ...
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Re: CRLF
Or from http://acronyms.tfd.com/Live it could be:
LIVE Laurel Instant Versioning (Laurel)
LIVE Linux Verband
LIVE Living in Victory Everyday
LIVE Loyola Institute of Vocational Education
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Re: Re: CRM?
The fact that you'll put so much effort into being a jackass, but whine like hell when you're too stupid to understand something and subsequently forced to -- gasp -- figure it out on your own really speaks volumes.
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Re: Re: Re: CRM?
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Too many children
Sad.
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Re: Too many children
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Re: Re: Too many children
What's even worse is that the content of the site seems like it's catering to the moron commenters these days.
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Re: Re: Re: Too many children
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CRM
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CRM
Sorry TheDock22, didn't know i had to qualify to read here.
Looks like "all animals were created equal, but tech dirt pigs are more equal than others"
Your correct mr locohost, too many bored children on summer vacation at tech dirt, i guess piglets aren't equal either.
Thank you mr griswald, your a gentleman of the first degree.
I thought tech dirt might be a place where any person might read, exchange ideas, and expand knowledge, learn new things or even learn old things, but i should have known better.
I learned how to be a self rightious prick and SOB in southeast asia in the late 60's, so my learning oppertunities at this site will be limited, as thats all i can see.
thanks for everything.
OINK~~~~~~~
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