Sorry, You Can't Buy Our Products
from the we-reserve-the-right-to-refuse-service-to-anyone dept
It seems like there must be more to this story, but a Network World columnist recites the story of his attempt to buy and test an email security appliance from vendor CipherTrust, where they refused to let him buy. Obviously, the company has the right to refuse to sell to anyone, but the story does seem fairly strange. The company first made him jump through a variety of hoops including asking him to first sign up for their partner program. So he just went to a reseller to buy the $5,000 box that way... and the reseller came back to tell him that CipherTrust refused to sell him a box, with no explanation at all. That seems like an odd way to treat a buyer who is clearly willing to pay for the product at the official price.