jayc’s Techdirt Profile

jacummings33

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  • Feb 15th, 2013 @ 1:26pm

    time warner

    time warner is NOT customer friendly at all! Plus they employee workers in Pakistan, Caribbean and the phillipines. I am trying to speak to a live person and have now spoken to a worker in those countries and had to listen to 2 different automated computers. No one can get me to a local rep. It is not about the all mighty dollar TWC it is about CUSTOMER SERVICE AND you HAVE FORGOTTEN HOW to be a friendly provider!