It's shocking that a journalist believes privacy or anonmity are not important. Was he really a journalist or a hack?
Since he doesn't believe in privacy or anonymity, and trust the government/NSA so much, I would like Mr. Corvitz to put all his past sources and tipsters' name in a big spreadsheet and store it on a shared network drive on his computer, while emailing a copy to himself for safekeeping.
“It does a terrible disservice to law enforcement, and maybe to the public” he said. “It really does impede our investigation because now we have to get off our asses and do some actual work instead of looking through someone's naughty pictures on their phone! Oh the horrors!"
I don't disagree that knowledgeable people with the intention are really up to date on tech.
However, they are the minority, far and few between. People who gets set top internet device are really on the less knowledgeable end of the spectrum. I personally think that the product is a good concept (in the early 2000's) and it does help some of the old folks who doesn't use PC to get on the internet and do emailing and surfing etc. However, when it breaks, these types of users are really not in position to self-trouble shoot.
PS. I don't really believe that Texas gentleman who threatened to call the police on me because I can't stop "people in the IRC channel bad mouthing President Bush" are pulling my strings... wait a sec...
That first transcript is a deja vu on when I was working as support for a TV top internet device, where the average customer age is 55+
Ahhh... memories of asking a customer if their network cable is plugged in and getting an answer of "huh?". Additional explanation of asking them if they "see a line, coming out of the back of the box, that connects to the wall" and getting an answer of "what's a line?" Eventually after 20mins, the old gentleman says he'll wait till his son is back then call again.
God I have such disdain for humanity after that job...