Recently, an Uber driver was accused of raping a teenaged girl. This caused some shock in the tech community. How could such a thing happen involving Uber? What about Uber's excellent reputation?
Good Lord. Is anybody really that naive?
Uber drivers are contractors. If one of them is about to harm a passenger, they won't first stop to consider whether they might harm Uber's reputation. Is this writer telling us they will? Because that's naive.
Does this writer believe that an Uber driver will avoid committing an assault against a passenger because Uber possesses the driver's identity? Or, because the Uber driver might lose his job? This is naive, too.
The reason the taxi business is so heavily regulated is because it is a dangerous business. Drivers get robbed. Passengers get assaulted. This happens every single week in America.
But the moment an Uber passenger downloads the app she has just forfeited any right to hold Uber responsible if something bad happens on her ride.
So, if something bad happens to an Uber customer, what's going to give her some justice, some consolation? The fact that her driver had an excellent reputation?
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