Don't expect it to be much better in Germany: we're offline since January, 10th (80 days!) cause Vodafone and Telekom keep blaming each other and sending us technicians - 8 (!) so far - that can do squat.
We're in the process of moving to 1&1 (which is using the Telekom infrastructure) but Vodafone blocked this too at first, saying we had to fullfil our minimum term of contract completely gnoring our special right of termination. Now that this is finally gone through their thick skulls, when 1&1 planned our move for April 24th, Vodafone just added 3 days for the fun of it.
That's nothing. When I uploaded a 1 min clip demonstrating my Sony car stereo's title scroll speed and annyoing orientation of the USB stick (facing towards the driver so the then popular LED would act as a strobe light) with Quees of the Stone Age's "The Lost Art of keeping a secret" with abysmal sound and video quality, some genius flagged it as infringement, because reasons.