The people who WORK at publishers aren't parasites. Editors, copyeditors, proofreaders, typesetters all contribute to the product.
The people who RUN the publishers are lawyers, accountants, and investors. Lawyers ask "Who can we hurt so they don't hurt us?" and the latter two ask "How you going to make money with that?" Product? Quality? Who cares?
There is NO major publisher that is run by book lovers, and it shows.
But do it with the court system. $100,000/day for each legal action they have active in the court system. Talk to a judge? $10,000/minute for every minute of delay under 24 hours delay. Their opponents pay nothing and get instant access.
I'm sure ComCrash and others will appreciate being on the receiving end of their own ideas.
The NSA is lying and they actually failed to find the flaw, despite the fact that probing for buffer overruns is Hacking 101.
Result: They are too incompetent to protect us from the real threats.
The NSA is telling the truth and they spent two years knowing about a serious security flaw in the infrastructure of the internet, may have exploited it, and certainly failed to report it to the nation and enable us to protect ourselves.
in an email to Customer Service. The email included a PDF of my order acknowledgement from Amazon for the same merchandise I'd tried to purchase and been abused by [redacted]'s website for the attempt:
If you read the attached PDF, you'll note I saved a dollar on your price for each of the two units, and got free shipping as well.
Please remind your supervisors that every customer in the world can always vote with his mouse.
"The bottom line is the gain you get. The top line is the gain you deliver in return. If you provide the customer with a buy well worth having, you've taken care of the top line. That doesn't guarantee a profit, but Ford, Edison, Bell, Land, and a host of others have done right by the top line, and everyone was better off because of it. Naturally, the bottom line is important. But there needs to be something on the top line first!"
Rockstar is clearly a top-line and a top-of-the-line company.