Blackberry CEO 'Outraged,' Scolds T-Mobile Like A Child For Simple Sales Pitch To Blackberry Users
from the surely-you-have-better-things-to-do dept
With all of this on Chen's plate, it's curious then to see where Chen's attentions are focused. T-Mobile last week apparently sent a promotion to Blackberry users that simply offered users an iPhone 5S for no money down if they switched to T-Mobile. For a company that has been writing some uncharacteristically (for wireless) hilarious press releases with a CEO who spends much of the day brutally mocking AT&T on Twitter -- T-Mobile's promotion is tame and barely worth attention. Still, it was apparently enough to "outrage" Chen, who took to the company blog to scold T-Mobile as if they were a milk-spilling toddler:
"I want to thank our loyal customers for your commitment to BlackBerry. By expressing your outrage directly to T-Mobile through tweets, calls and comments in the media and on blog posts, you sent a powerful message that T-Mobile could not ignore. Your partnership with our brand is appreciated by all of us at BlackBerry, and draws a sharp contrast with the behavior of our longtime business partner. I can assure you that we are outraged too. What puzzles me more is that T-Mobile did not speak with us before or after they launched this clearly inappropriate and ill-conceived marketing promotion."Granted T-Mobile (who barely sells any Blackberry devices) wouldn't be trying to poach your customer base if you were creating products and services a broader audience actually liked. The comments below Chen's post are somewhat of a treat as well, with Blackberry fans insisting Chen is "pure class" and "the man" for swatting T-Mobile on the nose like a puppy that has pooped on your favorite slippers. T-Mobile CEO John Legere responded to Chen on Twitter in just the way we've grown accustomed to. All of this faux outrage simply wound up making waves in the press and giving an otherwise entirely-uninteresting T-Mobile promotion -- and Blackberry's ongoing failures -- a huge bath of free publicity.