stories from July 15th, 2020
Techdirt's think tank, the Copia Institute, is working with the Trust & Safety Professional Association and its sister organization, the Trust & Safety Foundation, to produce an ongoing series of case studies about content moderation decisions. These case studies are presented in a neutral fashion, not aiming to criticize or applaud any particular decision, but to highlight the many different challenges that content moderators face and the tradeoffs they result in. Find more case studies here on Techdirt and on the TSF website.
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Wednesday

15:37 Content Moderation Case Study: Handling Off Platform Harassment On Platform (June 2020) (13)

Friday

15:38 Content Moderation Case Study: Facebook's Internal 'Hate Speech' Guidelines Appear To Leave Protected Groups Unprotected (June 2017) (15)

Wednesday

15:33 Content Moderation Case Study: Suppressing Content To Try To Stop Bullying (2019) (10)

Friday

15:39 Content Moderation Case Study: Sensitive Mental Health Information Is Also A Content Moderation Challenge (2020) (7)

Wednesday

15:49 Content Moderation Case Study: Ask.fm Responds After A Teen's Suicide Is Linked To Bullying On The Site (August 2013) (4)

Friday

15:30 Content Moderation Case Study: Twitter's Algorithm Misidentifies Harmless Tweet As 'Sensitive Content' (April 2018) (19)

Wednesday

15:29 Content Moderation Case Study: Twitter Freezes Accounts Trying To Fact Check Misinformation (2020) (15)

Friday

15:40 Content Moderation Case Study: Usenet Has To Figure Out How To Deal With Spam (April 1994) (15)

Wednesday

15:30 Content Moderation Case Study: Twitter Removes Account For Pointing Users To Leaked Documents Obtained By A Hacking Collective (June 2020) (5)

Thursday

15:36 Content Moderation Case Study: Detecting Sarcasm Is Not Easy (2018) (25)

Wednesday

15:47 Content Moderation Case Study: Amazon Alters Publishing Rules To Deter Kindle Unlimited Scammers (April 2016) (3)

Friday

15:55 Content Moderation Case Study: Facebook Responds To A Live-streamed Mass Shooting (March 2019) (12)

Wednesday

15:37 Content Moderation Case Study: US Army Bans Users For Asking About War Crimes On Twitch & Discord (July 2020) (4)

Friday

15:32 Content Moderation Case Study: Nextdoor Faces Criticism From Volunteer Moderators Over Its Support Of Black Lives Matter (June 2020) (13)

Wednesday

15:32 Content Moderation Case Study: Amazon's Attempt To Remove 'Sock Puppet' Reviews Results In The Deletion Of Legitimate Reviews (November 2012) (9)

Friday

15:30 Content Moderation Case Study: Twitter Acts To Remove Accounts For Violating The Terms Of Service By Buying/Selling Engagement (March 2018) (1)

Wednesday

15:40 Creating Family Friendly Chat More Difficult Than Imagined (1996) (28)

Friday

15:31 Content Moderation Case Study: Social Media Services Respond When Recordings Of Shooting Are Uploaded By The Person Committing The Crimes (August 2015) (20)

Wednesday

15:38 Content Moderation Case Study: Facebook Nudity Filter Blocks Historical Content And News Reports About The Error (June 2020) (9)

Friday

15:54 Content Moderation Case Studies: Misleading Information From Official Sources (2020) (9)

Wednesday

16:08 Moderation Of Racist Content Leads To Removal Of Non-Racist Pages & Posts (2020) (43)

Friday

15:42 Content Moderation Case Study: Talking About Racism On Social Media (2019) (56)

Wednesday

15:31 Content Moderation Case Study: Can An Open Encyclopedia Handle Disinformation? (2005) (21)

Friday

15:30 Content Moderation Case Study: Dealing With Misinformation During A Pandemic (2020) (29)

Wednesday

15:49 Content Moderation Case Study: Dealing With Misinformation In Search (2004) (6)
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