stories filed under: "rootkit"
by Mike Masnick
Thu, Sep 25th 2008 9:10am
With the news coming out that some purchasers of the video game Spore have filed a class action lawsuit against EA for its inclusion of SecuROM DRM, it's reaching the point where you have to wonder if this is becoming EA's "rootkit" moment. The parallels are there. Both involved an overly draconian form of DRM that severely limited how a "purchased" product could be used. Both involved hidden files installed on a computer -- and both resulted in massive backlash from consumers, and a very slow response from the company. And, of course, the rootkit resulted in class action lawsuits as well. At some point, perhaps, companies will start to realize that treating your customers as criminals is probably a bad idea.
Thu, Jul 12th 2007 12:02pm
from the misapportioned-blame dept
Sony BMG settled both the class-action lawsuit against it and with the FTC, after it distributed rootkits that opened up security holes on consumers' PCs in the copy protection it used on its CDs. Now the company's filed a suit of its own against Amergence, formerly known as SunnComm, and its MediaMax unit, which supplied one of the pieces of copy-protection software in question. The lawsuit alleges Amergence/SunnComm supplied Sony BMG with faulty software -- which, all things considered, seems true. But the bigger issue here is that Sony BMG is implying that none of this mess is its fault, when it's the one that felt the need to implement the DRM in the first place. As we've pointed out plenty of times, DRM doesn't stop piracy, it just annoys legitimate customers. The SunnComm and XCP copy-protection that Sony BMG implemented on its CDs didn't stop piracy, and it wouldn't have, even if it hadn't been "faulty", as the suit alleges. It created a huge PR mess for the company, and it's cost them a fair bit of money to clean things up. Getting $12 million from Amergence won't change the fact that deciding to put the DRM on its CDs was a bonehead move that never would have delivered any real benefits.