You may recall, from a few years ago, the concept of "Verizon Math,"
where the company had tremendous trouble understanding the difference between dollars and cents once you added decimals into the equation, repeatedly telling someone that .05 cents was the same as .05 dollars. While this isn't quite as insane, Techdirt reader Pangolin
shares with us his experience in trying to see if there was a better deal on his Verizon MiFi that would let him use more than the capped $60/5GB plan at a reasonable rate. Since he was going to be using the MiFi more frequently, and might have to download large files for work, he was worried that he'd be going over the cap, and the $0.05 dollars per MB overage fee seemed high. He figured there must be a "pro" or "business" plan that might make more sense.
After searching and being unable to find it, he began an online chat with a Verizon rep (included in full after the jump below) where he discovered that the upgraded plan was for twice the data
... but for more than three times the costs
: 10GB for $199. And overage rates? On that plan, they're knocked up
to $0.25/MB. As Pangolin notes, why would anyone pay for that, when they could just buy two or even three of the regular MiFi plans, and get a ton more data transfer and significantly lower overage fees even if they did go over. Verizon's answer? "Sorry."
For what it's worth, as Pangolin notes, there's no info online about a higher capped plan, and I contacted Verizon Wireless PR to ask them if such a plan existed. I got back a non-answer, pointing to the webpage showing the 5GB cap. So I asked again. And got no answer. So I asked again. And got no answer. On the fourth try, I was finally told that such a plan does not exist. Yet, if you look around many others have been offered
the same plan
, and various websites have reported
on it as well. So, it sounds like Verizon does offer this oddly priced plan that makes no sense... but just doesn't want to admit it. It makes you wonder why they even bother at all.
In what world does it make sense to charge significantly more for less on an upgraded plan? Full transcript of the chat after the jump...