from the um,-seriously? dept
"Generic patents help us build different combinations -- i.e.: Humans interacting with machines -- to prevent any other companies doing similar things in the long term."In other words, they're blatantly admitting it's got nothing at all to do with actually innovating, but getting enough of a patent thicket to have different combinations that prevent anyone else from doing things.
Separately, it's a bit odd, but mixed in at the end of the BBC article is a small highlight of one potential problem with using humans to transcribe voicemails: some of the Pakistani transcribers apparently haven't been paid by Spinvox, and attached a message to one of the transcriptions, telling the recipient of their plight and asking for help.