US Postal Service Is Surveilling Social Media Services Because It Apparently Has Plenty Of Time And Money To Waste

from the to-inquire-about-this-program,-please-send-SASE-to-iCOP dept

The United States Postal Service is still in the spying business. The USPS has been scanning pretty much every piece of mail that runs through its system, creating a massive database of metadata that serves whatever purpose the USPS imagines it does. "National security" or whatever the fuck.

When not helping the DEA find cash and the occasional drug shipment, the USPS is also apparently keeping tabs on social media users. This includes social media services with smaller, but perhaps more concerning, user bases. The name of the game is still "national security," but it's unclear why the Postal Service -- which has a hard enough time divvying up its limited resources -- is engaged in this sort of surveillance.

A two-page report [PDF] from the USPS's "iCOP" (Internet Covert Operations Program) [again, why is this actually a thing?] -- first reported by Yahoo News -- details the internet sleuthery of US Postal Service Inspectors.

The law enforcement arm of the U.S. Postal Service has been quietly running a program that tracks and collects Americans’ social media posts, including those about planned protests, according to a document obtained by Yahoo News.

The details of the surveillance effort, known as iCOP, or Internet Covert Operations Program, have not previously been made public. The work involves having analysts trawl through social media sites to look for what the document describes as “inflammatory” postings and then sharing that information across government agencies.

Again, this effort seems like -- at best -- a redundancy. Nearly every law enforcement agency has its own social media monitoring program. The DHS and its (mostly useless) Fusion Centers routinely compile information on social media posts. The FBI pretty much considers itself a national security agency at this point and has its own surveillance programs. And plenty of freelancers compile open source info from public posts in their spare investigative time.

But the USPS is in the mix too. And it seems to be treading very close to the First Amendment line.

“Analysts with the United States Postal Inspection Service (USPIS) Internet Covert Operations Program (iCOP) monitored significant activity regarding planned protests occurring internationally and domestically on March 20, 2021,” says the March 16 government bulletin, marked as “law enforcement sensitive” and distributed through the Department of Homeland Security’s fusion centers. “Locations and times have been identified for these protests, which are being distributed online across multiple social media platforms, to include right-wing leaning Parler and Telegram accounts.”

Planned protests are what's known as free speech round these parts, iCOPs. While there's always a chance someone might stumble across a few true threats, casting a net over the… um… 'Net to trawl for incriminating shitposts seems like an extremely questionable use of the government's time.

The two-pager points out that the most worrying stuff inspectors came across emanated from Parler. But even at its most concerning, the iCOP effort came up with nothing but some wasted tax dollars and a few incursions into inalienable rights territory.

“No intelligence is available to suggest the legitimacy of these threats,” it adds.

The civil liberties experts contacted by Yahoo for comment were more baffled than aghast, although there was certainly some of the latter because it's concerning when you can't think of a single good reason the USPS should be surveilling social media outlets. And this seems to have nothing to do with the US Postal Inspectors' purview, which should only cover criminal acts involving the mail system. Just because everyone's texting and IMing instead of sending letters and postcards doesn't mean the USPS should be allowed to start surveilling communications methods that no longer involve postage stamps.

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Filed Under: post office, social media, surveillance, usps


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  1. icon
    Michael Gantz (profile), 29 Apr 2021 @ 1:22pm

    Things can't possibly get more comical than this.

    If the USPS was perfect at it's actual job, you know, delivering mail, this story would be contentious enough. But when you add in the fact that the USPS can't actually deliver mail correctly it makes me wonder why this money isn't getting spent on improving service.

    Repeated calls to our local post master has resulted in the following: Mail randomly getting delivered within a half mile of it's actual destination. The USPS better hope its future never comes down to a thumbs up/down vote on my behalf.


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