Google Stadia's Claims For Streaming In 4K Seem... No, Just No

from the like,-really-no dept

Google's Stadia product, the company's bid to get gamers to give up their consoles and PC rigs and instead partake in Gaming as a Service, has had a rocky rollout to say the least. The service was already up against America's pathetic broadband coverage and usage caps. Add to that the quite muted applause that came from press and public reviews, not to mention the Obamacare-like rollout of the product, and you have to wonder if this is the kind of hit to a product's reputation that is at all recoverable. It's nearly as though Google developed a list of things that are important to gamers specifically and went out of its way to ensure it would get failing grades on each item.

The latest issue is no different. To combat concerns about how streaming games would behave in terms of quality, Google made claims that the service would stream games in 4k resolution and at 60 frames per second. Reality, it would seem, doesn't line up with those claims.

Google’s Phil Harrison explicitly said that all games will be running at 4K 60fps, but Destiny 2 and Red Dead Redemption 2 simply don’t. Rather, they’re upscaled to meet that. Worse yet, there was a tweet that seemingly confirmed Red Dead Redemption 2 would run at 4K, but that tweet was swiftly deleted. Presumably Google was quick to prevent what would have been a blatant lie from being on its account knowing that the game was at a lower resolution.

Since the first reveal of Stadia, Google has bragged about the powerful hardware running the service and how it can handle 4K at 60fps without breaking a sweat, even leveraging multiple instances to better improve the quality. So far, though, we’ve yet to see Stadia actually pulling that off. If the company had said that some games ran at lower resolutions and relied on upscaling or even pushed the underlying hardware prowess less, this would be less of a problem. The same would apply if the settings these games run at on Google’s end were disclosed more obviously.

After the 9to5google.com post was initially published, Google reached out to them to clarify the whole situation. That clarification amounted to Google again stating that Stadia can run games at 4k and high frame rates, but that Google also gives publishers flexibility on how to deliver the streamed game to allow for the best experience, similar to how other streaming game services do.

There are a couple of problems with Google's pushback. First, it was Google that made the blanket claim about the resolution and frame rate Stadia would run at. To now clarify that by stating that developers can stream their games in other resolutions, or upscale them to 4k, deviates from that selling point. Disappearing tweets with similar claims only adds to the impression that all of this amounts to false claims to generate sales.

Second, whatever the specifics in Google's clarification, games that were promised in 4k instead look like muddled heaps of trash.

There is a great deal more in terms of images on Twitter comparing on-prem and streaming graphics. This, again, is another one of those things you cannot get away with when it comes to serving the gaming public. It's not as though it were some kind of secret that gamers really, really care about graphics and production values. A pitch to ditch a console or PC for versions of games that run more slowly and at lower graphical quality is a complete non-starter.

Much of the press for Stadia seems to conclude that game-streaming of this kind is a great idea that will eventually be awesome, but that Google is probably a handful of years too early with all of this. The real question, it seems, is whether Google has torpedo'd its reputation in this market to the point that it won't be able to sell this product even when it is ready.

Filed Under: 4k, stadia, streaming, truth in advertising, video games
Companies: google


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  1. identicon
    Anonymous Coward, 27 Nov 2019 @ 1:42pm

    5th place in a two horse race

    As far as game streaming goes Google is in a pretty lackluster 5th place after Sony, Microsoft, Valve, and Shadow. And that is just who I am aware of doing streaming.

    Sony has been game streaming for about 5 years and has a product that works well, is not overselling what it is capable of, and has a catalog of hundreds of games (53 beginning with A) all of which are included in the monthly price.

    Microsoft's project xcloud is in preview with around 50 titles streaming for free during the preview. Microsoft also has a separate preview program that allows direct streaming of games from a console you own to your phone including games obtained through their game pass program.

    Steam does not directly provide a streaming service, but instead allows streaming of games you own from one computer you own to another, Still a much richer service than Stadia.

    Last on my list is Shadow which lets you rent a gaming PC in the cloud, install games that you purchase on it and play remotely. This seems closest to the Stadia experience at a higher price, but since shadow is renting a full pc, you can also use it for business tools such as Photoshop or Word.

    None of these systems have promised more than they can deliver, none of them promise 4k60 performance across the board, and only shadow lacks a track record to indicate that they will be around for the long haul.

    Also both Microsoft and Sony offer download options for console owners in case you do not have reliable high speed internet access.

    reply to this | link to this | view in thread ]

  2. icon
    atsoji (profile), 27 Nov 2019 @ 3:16pm

    help

    hey timothy, id really like to speak to you about a certain subject dealing with copyright infringement, which you have wrote about in the past. if you could give me your email and we could converse, i would gladly tell you everything thats going on with all the evidence we have of this situation.

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  3. identicon
    Anonymous Coward, 27 Nov 2019 @ 5:37pm

    Then Stadia gets canned

    If Google's handling of its other products is anything to go by, Stadia is going to end up 1. dead with no recourse to gamers, or 2. absolutely full of 'targeted' advertising.

    reply to this | link to this | view in thread ]

  4. identicon
    Anonymous Coward, 27 Nov 2019 @ 10:17pm

    Re: Then Stadia gets canned

    People are already expecting it to get shut down: http://stadiacountdown.com/

    reply to this | link to this | view in thread ]

  5. This comment has been flagged by the community. Click here to show it
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    apkdear (profile), 28 Nov 2019 @ 1:00am

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  6. identicon
    Anonymous Coward, 28 Nov 2019 @ 5:22am

    Who would pay for a service that plays games worse than a ps4 pro or a fast pc, who would buy games at a price higher than steam to stream them,with no option to download the games .
    i think google wants to use this service to gather data for advertising ,
    its free if you opt to stream games in hd mode ,but not 4k mode .
    Google make msot of its money from serving ads .

    reply to this | link to this | view in thread ]

  7. icon
    That One Guy (profile), 28 Nov 2019 @ 5:40am

    Re: help

    On the off chance that's legit, bottom of the page, 'Submit a Story'.

    reply to this | link to this | view in thread ]

  8. icon
    That One Guy (profile), 28 Nov 2019 @ 5:44am

    You had One Job

    Sells hardware/service by talking up about how you don't need a super-computer to experience 4K video you can just get it from them, fails to actually offer 4K gameplay and offers downright pathetic excuse in an attempt to defend it's previous claims...

    If they aren't trying to show just how badly you can screw up a launch they are doing a damn good job pretending to do that.

    reply to this | link to this | view in thread ]

  9. identicon
    Anonymous Coward, 28 Nov 2019 @ 5:24pm

    Re:

    Who would pay for a service that plays games worse than a ps4 pro or a fast pc

    Off the top of my head, people who don't have a PS4 Pro or fast PC.

    who would buy games at a price higher than steam to stream them,with no option to download the games .

    Video and audio streaming services are worse, in that you download things in their entirety and then throw them away. They're still popular. With Stadia, you won't have the game code even temporarily, and won't have to buy and set up the hardware and software to run it.

    reply to this | link to this | view in thread ]

  10. icon
    Zof (profile), 29 Nov 2019 @ 4:02am

    "It's going to be great!"

    (but then it's not great)
    "It's somehow your fault our product sucks!"

    Google hasn't learned that people don't care why something sucks. They just know it sucks. Excuses don't fix sucky things.

    reply to this | link to this | view in thread ]


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