Roku CEO Kisses Up To Comcast, Supports Opposition To Cable Set Top Box Competition

from the rooting-against-your-best-self-interests dept

As we've been discussing, the FCC is cooking up a plan to open up the closed cable set top box to third party competition. As we've also been pointing out, the cable industry has been throwing an absolutely epic hissy fit about this plan, given it would destroy the $21 billion in annual revenues cable operators make off of cable box rental fees. Since it can't just admit this is all about protecting set top rental fees, the cable industry has been pushing an endless wave of editorials in newspapers and websites nationwide, claiming more set top box competition will hurt consumer privacy, increase piracy, harm diversity, and rip the very planet from its orbital axis.

Most of these editorials are being penned by the usual assortment of entertainment industry and telecom hand-wringers, the majority of whom have a vested financial interest in the status quo and as such have been happy to repeat the talking point that the FCC's well-intentioned plan is just a secret plan by "big Tech" (aka Google) to treat the noble and ultra-innovative cable industry unfairly.

Back in March we noted that despite the fact that such rules would obviously help streaming set top vendors, Roku had come out in defense of the cable industry, rather timidly saying it wouldn't be supporting the FCC's plan because it has been trying to secure new, semi-exclusive deals with cable providers:
"We have not been advocating for a rule making in this area at this time,” Tricia Mifsud, a Roku spokeswoman, told IBD. “While we are known for selling streaming players, it is only one area of our business. Customers also access our platform through smart TVs and streaming players that operators deploy."
Roku's opposition to the FCC's plan became a little clearer last week, when Comcast (trying to preempt the FCC's plan), announced it was launching an initiative to let some Comcast customers access cable content via Comcast apps on third party devices. Comcast's partners in this new initiative? Samsung and Roku, who'll be offering the Comcast Xfinity app on smart TVs and streaming devices. And while Comcast's plan is certainly a step in the right direction, Comcast being Comcast you can be fairly certain that there will be caveats when the program launches to ensure the impact to set top box revenue is minimized. Comcast's plan obviously also doesn't impact other pay TV operators, so it doesn't really change things for the overall industry.

Trying to defend the company's self-immolating position, Roku CEO Anothony Wood decided last week to write an editorial over at the Wall Street Journal, breathlessly insisting the FCC's plan would hurt consumers. And, as with every editorial of this type, Google is trotted out as the bogeyman pulling the FCC's strings in a plan to somehow treat cable companies unfairly:
"...With prodding from Google and TiVo, the FCC is proposing new “set-top-box” rules that would force cable companies to make their video services available as an “open” set of streams. In other words, companies like Comcast or DirecTV would be required to provide their video, guide data and encryption for use by other companies who could then create their own hardware and software to deliver cable content. As Google argued in an FCC filing last year, the intent is to “unleash competition in the retail navigation-device market” and drive down costs.

This might seem like a great deal for consumers and companies like mine, but once you start peeling back the layers, the picture changes. The proposed regulation would—as we say in the industry—“decouple the user interface” from the video and data itself. This would allow a company like Google to do to the TV what it did on the Web—build an interface without the “inconvenience” of licensing content or entering into business agreements with content companies such as ABC, FOX, HBO, or video distributors like pay TV operators. The unintended consequences of circumventing these kinds of arrangements are likely to include increased costs for consumers, reduced choices and less innovation."
But if you actually read the FCC's proposal so far (pdf), you'll notice the plan does nothing of the sort. In short, customers will still have to pay their cable provider to access cable content, it will just be delivered to additional hardware platforms -- using copyright protection standards determined by the cable industry. The content can't just be repackaged without cable companies getting compensation. How letting consumers have access to more, better and cheaper methods to access the same content results in "reduced choice and less innovation" is a logical leap that makes no coherent sense whatsoever. Similarly, this repeated claim that this is some secret cabal by Google -- when the quest for clunky cable set top box reform is decades old -- remains a bizarre narrative unsupported by reason. Would Google benefit from open set top boxes? Yes. So would countless other hardware vendors and developers.

Woods also tries to argue that regulation isn't necessary, because we're already seeing innovation in the streaming set top box market:
"Regulating the set-top box is unnecessary in the modern age of Internet streaming. Consumers now have tremendous choice for their TV operating system and interface. Robust competition among companies like Roku, Apple, Amazon and Google is already driving rapid innovation and pushing costs down.
Right, but we're not talking about streaming players and services, we're talking about the traditional cable set top box. You know, the cable boxes that consumers, on average, pay $231 to rent annually (and thousands of dollars for over the life of the hardware) despite most boxes being worth a fraction of that? And while we have seen some innovation in recent years on the set top box front (voice search, marginally less archaic GUIs), by and large the cable box remains a clunky relic of a bygone era and a cornerstone of the cable industry's antiquated and uncompetitive walled garden approach to customer services.

The thing is that if anybody should know better, it's Roku. The company had to file a complaint with the FCC (pdf) after Comcast spent years refusing to let its customers access HBO Go on Roku devices (in order, of course, to push those users toward Comcast's own Xfinity set top boxes and apps). Roku also expressed concerns in net neutrality filings with the FCC that Comcast was using TV Anywhere authentication as yet another way to inhibit Internet video competitors; Roku included:
"A large and powerful MVPD may use this leverage in negotiations with content providers or operators of streaming platforms, ultimately favoring parties that can either afford to pay for the privilege of authentication, or have other business leverage that can be used as a counterweight to discriminatory authentication. Additionally, MVPDs with affiliated ISPs can abuse their power over authentication by choosing to authenticate only their own or affiliated offerings."
Yet here we are, with Roku's CEO now playing kissy face with that same company because they've struck a new deal that will give Roku its own, special advantage in the pay TV market.

It should be noted that Woods wasn't entirely willing to pledge unwavering fealty to Comcast. Nor is his editorial entirely devoid of good points. Though Woods isn't willing to mention his new BFF by name, he does make some vague references to Comcast's decision to give its own content an unfair advantage via usage caps and zero rating:
"...the FCC proposal is distracting from the leading risk to the continued evolution of TV—open and fair broadband Internet access for all consumers. In particular, cable companies often control their customers’ broadband access and can take measures against competing streaming services and devices to give their own streaming services and devices an advantage. FCC regulations banning the discriminatory use of data caps and “zero-rating” schemes that selectively exempt certain content from data limits are far more important to the future of TV than “opening” the cable box.

If broadband Internet services are accessible and affordable to consumers and there is a level playing field for content providers and devices makers, then consumers will benefit from a revolutionized television experience. Let’s not bog down the revolution with an unnecessary government intervention in a dynamic marketplace.
In other words, while Woods is perfectly happy to blow a few kisses to protect his new business relationship with the Philadelphia-based cable giant, he's not willing to entirely sell himself and his company down river by ignoring the problems Comcast is causing on the net neutrality and zero rating fronts. And this is actually the one area I don't disagree with Woods on. With Internet video disrupting traditional cable anyway, it might make more sense for the FCC to focus its efforts on improving broadband competition. And, more specifically, the telecom industry's use of usage caps and zero rating to protect legacy TV from Internet video.

By the FCC's logic however, the glacial pace of cord cutting means that traditional cable and ye olde cable box will still be a dominant force for much of the next decade -- and consumers could still benefit from increased cable set top box competition during that period. The problem is that the cable industry clearly intends to fight this proposal tooth and nail, by dragging the FCC's effort out via lawsuit, and funding a major PR offensive in the hopes of convincing the public the FCC's gone power mad. With so many efforts on its plate (from municipal broadband to new broadband privacy rules), the FCC may have to seriously consider just which battles are truly worth fighting, and which problems, like the cable box, may be resolved organically by the market.

All of that said, it remains more than a little embarrassing that Woods and Roku are so eager to sell their longer-term success -- and the overall viability of the broader streaming industry -- downriver just to snuggle up a little closer to one of the most anti-competitive companies in the television industry.

Filed Under: cable, competition, fcc, set top boxes, tv
Companies: comcast, roku


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  • identicon
    Anonymous Coward, 27 Apr 2016 @ 2:15pm

    Roku meet Blockbuster, Kmart, etc etc etc.

    Off to the deadlands of obsolete and disliked tech companies where the sky is always dark and suited ghosts moan about missed business opportunities....

    reply to this | link to this | view in chronology ]

  • identicon
    Anonymous Coward, 27 Apr 2016 @ 2:23pm

    and Mr Wood expects kissing ass to put him and Roku in good stead with Comcast? he needs to think again! as soon as Comcast get what they want or the FCC stops their shenanigans, Roku will be treated like all others, screwed into the ground hoping it will cease to exist!!

    reply to this | link to this | view in chronology ]

    • icon
      Coyne Tibbets (profile), 28 Apr 2016 @ 1:06am

      Re:

      No kidding. When I read this, I had a mental image of his shooting himself in his left foot, in order to avoid shooting himself in his right.

      reply to this | link to this | view in chronology ]

  • identicon
    I.T. Guy, 27 Apr 2016 @ 2:26pm

    Mind boggling stupidity

    I don't know why they are getting so upset. Cable companies will have an assortment of boxes to offer and let's face it, most people won't bother to go out and buy one, they will just pick one the cable company offers. (Lazy Merikans, fuk yeah!!!) As it is now they have picked a vendor and make a certain obscene percentage on renting them. If anything it will open competition in the market enabling the Cable Co's to pick models with better features at a lower price. Man these guys are so short sighted it makes one wonder how they got this far.
    -
    2 years. I have 2 years left in my contract with V and at that point the kids will be old enough to be able to pick and choose what they want to stream. I cant wait. I will be dropping cable TV so quick. As it is now I'd say more than 50% of what they watch is on YouTube anyway.
    Tick-toc Verizon... Tick-toc.

    reply to this | link to this | view in chronology ]

  • identicon
    Anonymous Coward, 27 Apr 2016 @ 2:27pm

    In other words, Roku doesn't want competition either. Isn't it nice being on top?

    reply to this | link to this | view in chronology ]

    • identicon
      Anonymous Coward, 27 Apr 2016 @ 6:16pm

      Response to: Anonymous Coward on Apr 27th, 2016 @ 2:27pm

      But they do have competition, every console and most newer TV's can do what roku does. Blu-ray players dipped their toes a couple years ago.

      reply to this | link to this | view in chronology ]

  • icon
    JBDragon (profile), 27 Apr 2016 @ 3:47pm

    I'm disappointed in ROKU and won't buy any more of their products. If you're going to be in bed with the cable company's, I'm not sure why your product exists at that point?

    I have 3 ROKU's at home among Apple TV's etc. I guess no more ROKU's for me.

    reply to this | link to this | view in chronology ]

  • identicon
    kallethen, 27 Apr 2016 @ 4:41pm

    I'm... Wow. Call me disappointed. Did they forgot how Comcast screwed Roku users for years with denying access to HBO Go?

    reply to this | link to this | view in chronology ]

    • identicon
      Anonymous Coward, 27 Apr 2016 @ 6:43pm

      Re:

      Did they forgot how Comcast screwed Roku users for years with denying access to HBO Go?

      Forgot? Hell no. Comcast taught them a lesson and they learned who the boss was. Roku's CEO will now kiss Comcast's CEO in what ever particular spot he wants.

      reply to this | link to this | view in chronology ]

  • identicon
    Techno, 27 Apr 2016 @ 4:42pm

    Was a ROKU fan from the beginning

    They literally just lost a sale over this. I went with a competitor for my latest streaming stick. I was looking for something else but was hesitant. This gave me a reason to keep looking.

    reply to this | link to this | view in chronology ]

    • icon
      BernardoVerda (profile), 27 Apr 2016 @ 6:36pm

      Re: Was a ROKU fan from the beginning

      Same here. I was looking at getting a ROKU -- I spent my free time last weekend looking at options.

      But now I've decided that there's a ton of DIY guides to making your own media player appliance out of a $35 Raspberry Pi, a hard drive, a box to put them in and possibly a few accessories (not to mention a choice of several free, purpose-built, (media-player specialized) operating systems to load on the thing).

      It's so easy that I'm aware of non-techies who've done it -- and been satisfied with the result -- so a for a regular Linux user it should be a snap.

      reply to this | link to this | view in chronology ]

  • identicon
    Skeeter, 28 Apr 2016 @ 2:03am

    Define Irony

    Define Irony: An internet-reliant hardware company sides with the cable provider who is deeply entrenched in data caps which cause their products to not be used like they promise, thus squelching any chance of their products being demanded more.
    There is no business model that this ignorance actually works, so the first question is: What is in this action for Roku, because surely no one is this blindly ignorant!

    reply to this | link to this | view in chronology ]

  • icon
    Violynne (profile), 28 Apr 2016 @ 5:22am

    And in other news...

    "Dear Comcast subscriber,

    We are pleased to announce streaming with any Roku device will no longer count against your data cap, regardless which device you use.

    We've secretly partnered with Roku and will receive a kickback of a few cents per gigabyte, but this isn't your concern, as you no doubt love paying for transmission more than once, time and time again.

    So please stay ignorant and thank you for being a Comcast and Roku customer!

    PS: we'll eventually get Netflix, too."

    reply to this | link to this | view in chronology ]

  • identicon
    Anonymous Coward, 28 Apr 2016 @ 7:02am

    Headed down the wrong path there Roku. RIP.

    reply to this | link to this | view in chronology ]

  • identicon
    NotyourAvgAnonymous, 28 Apr 2016 @ 7:08am

    Viacom Makes Addressable Advertising Deal With Roku

    http://www.broadcastingcable.com/news/currency/viacom-makes-addressable-advertising-deal-roku/156021

    Viacom bought a stake in Roku earlier this year.

    This is the first time dynamic, 1:1 advertising will be possible as part of a larger linear TV buy

    reply to this | link to this | view in chronology ]

  • identicon
    Kumar Satyam, 30 Jun 2016 @ 12:37am

    Set-top boxes revenue and upcoming strategies

    http://goo.gl/WThC6V
    The global set-top boxes market is highly competitive in nature with large number of global as well as regional players.
    The satellite STB, IPTV and hybrid STB segments are majorly dominated by the global players such as Cisco Systems, Inc., Technicolor SA, ARRIS Group, Inc., HUMAX Electronics Co., Ltd. and others.Set-top boxes market was valued at US$ 13.54 Bn in 2014 and is estimated to expand with a CAGR of 5.9% from 2015 to 2022.

    reply to this | link to this | view in chronology ]

  • identicon
    roku com link, 22 Jul 2016 @ 10:53pm

    roku com link support

    Roku is a awesome streaming player , i think no any streaming player can take place of roku . roku customer support is also great support . I was facing problem with < a href="http://rokuactivationhelp.com/roku-com-link-enter-code/">roku com link but they helped me lot . Thanks Roku team love u .

    reply to this | link to this | view in chronology ]


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