After Backlash, Amazon Promises To Bring Back Encryption On Fire OS

from the of-course dept

Just to close the loop on this one: just after the firestorm last week when Amazon was called out for removing device encryption from Fire OS 5 (at the very same time as its CTO was saying encryption is "mandatory" and the company signed on to a brief supporting Apple in the encryption fight, the company has admitted that it will restore encryption to Fire OS 5 "sometime in the spring."

The company had insisted that no one was really using it -- and some suggested that there may have been performance issues when encryption was turned on. But, even if that's the case, it still makes little sense to have yanked the feature entirely. For the small number of people who were using it, it was clearly an important feature. And, given all of this, it's no surprise Amazon is bringing it back. It still doesn't quite explain why they removed it in the first place, but it's good to see that this got settled in the proper way in the end.

Filed Under: backlash, encryption, fire os
Companies: amazon

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  1. icon
    PaulT (profile), 8 Mar 2016 @ 11:36pm

    Re: My opinions...

    "I, personally, have zero problems with Amazon"

    That's cool. In fact, as a customer, I've never had a problem myself and always found their customer service department to be excellent.

    However, the company does have a lot of issues, from its attitude towards DRM (e.g. when they remotely deleted purchased content that had been removed from the store) to the ongoing claims of poor treatment of its warehouse staff. Them having a strong and successful customer focus does not shield it from valid criticism in other areas, nor should it.

    It's true that this is related to the Apple situation and there's other ways to read it. But, at the very least, the fact that they made this move while their own CTO was arguing the opposite shows at least some internal issues if not an outright "do what we say not what we do" attitude, which is unfortunate. It's nice that they've made a U-turn, but it would be nicer if they were clear on where they really stand on the issue. Also, lets not forget that if this was a "test", then they're using their own customers' security as the guinea pigs without their informed consent - not exactly customer friendly.

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