General Mills Changes Policy After Internet Did Not 'Like' Its Plan To Remove Your Ability To Sue If You 'Liked' Its Facebook Page
from the just-trying-to-help dept
After throwing in some legalese (and admitting their lawyers made them do that), General Mills' director of external communications Kirstie Foster explained:
As has been widely reported, General Mills recently posted a revised set of Legal Terms on our websites. Those terms – and our intentions – were widely misread, causing concern among consumers.
So we’ve listened – and we’re changing them back to what they were before.
We rarely have disputes with consumers – and arbitration would have simply streamlined how complaints are handled. Many companies do the same, and we felt it would be helpful.
But consumers didn’t like it.
Not that any of that matters now.
On behalf of our company and our brands, we would also like to apologize. We’re sorry we even started down this path. And we do hope you’ll accept our apology. We also hope that you’ll continue to download product coupons, talk to us on social media, or look for recipes on our websites.