Microsoft Sued Because It Overloaded Surface Tablet With Pre-Installed Apps

from the truth-in-advertising dept

Recently, people noticed that -- in classic Microsoft fashion -- its new 32GB Microsoft Surface tablet only had 16GB of free storage when you took it out of the box. Why? Because this is Microsoft and it loaded the damn thing down with pre-installed software that took up a ton of storage (including, of course, its own bloated tablet operating system, Windows RT). Competing tablets, including the iPad and various Android tablets, come with significantly more free space, even on models advertised as having the same storage. Microsoft has tried to play up the value of the pre-installed software, the fact that you can expand storage via a microSDXC card slot and that it offers 7GB of free "cloud" storage with the device. And, oh yes, you can also manually delete stuff and get back some space.

None of this was enough for one guy, however, as Andrew Sokolowski is now suing Microsoft claiming that Microsoft is misrepresenting the device. While he's seeking class action status, unlike many class action lawsuits that are all about money, it's actually nice to see that he's not seeking any money -- just asking Microsoft to stop misrepresenting the product.

I can't find the actual lawsuit on PACER yet, though I imagine it'll be up soon. On the whole, while I find it incredible (and so typically Microsoft) that Microsoft is selling the tablet loaded down with so much software, does that really require a legal response? The story is getting out in the press, and people must know that at least some of the tablets they buy have pre-installed apps on them. It seems like a situation where an informed consumer is likely to know that this is one of the downsides of buying the Surface, and it's not clear that Microsoft needs to be legally compelled to explain how much free space is on the device out of the box.

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  1. identicon
    Out of uniform Capt. Obvious, 15 Nov 2012 @ 2:21pm

    One could try asking nicely.

    it's not clear that Microsoft needs to be legally compelled to explain how much free space is on the device out of the box.

    And one could try asking nicely. Does anyone here think Microsoft would respond to a nice letter?

    Does anyone think that Microsoft is going to come forward to tell others what the answer to the question is?

    Other than the force of law - what options are left for people to get an answer from a large Corporation?

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