Apple Store Refuses To Sell To American Citizens Speaking Farsi In Case They Might Send iPhone To Iran

from the policy-is-policy dept

This is just bizarre. Apparently, an Iranian-born American citizen who was speaking Farsi was denied the ability to buy an iPad and an iPhone because store employees cited an Apple policy barring the export of Apple products to Iran.
Jafarzadeh, who is from Virginia, said no one asked him where the phone was going. The employee only questioned his ethnicity.

"I feel like this is a bit of racial profiling against Iranians and I'm appalled," Jafarzadeh said.
It certainly sounds like Apple might want to train some of its employees a bit better in understanding what "export" means. And maybe Apple employees should also be made aware of the fact that American citizens can speak Farsi.

Filed Under: apple store, farsi, ipad, iphone, iranian-american, virginia
Companies: apple

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  1. icon
    That Anonymous Coward (profile), 21 Jun 2012 @ 12:42am

    Re: Re: ITARded

    And the other people mentioned in the article who got the same treatment without having mentioned Iran?
    I mentioned the one that was to be a gift should have been stopped in my comment... maybe you missed that.

    Stating our countries have bad relations is not the proper way to handle this situation. You mentioned shipping this product to Iran, I'm sorry but that is banned by Federal Law. You can try to get permission to do so, here is a handy Apple pamphlet on the subject.

    Listening to someone speaking a foriegn language and then deciding they should be barred from purchasing with no evidence they were going to break the law is dumb.

    Having someone working in a mall having to make these calls is bad policy. I'm sure there is lots of stuff sold at Best Buy and other places that are on the list and there isn't the same sort of checks being done...

    There might be a reason for the law, but can we agree the implementation of the law at the retailer level needs work?

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