Ubisoft Cuts Off Legit Players With DRM Server Migration; Pirates Play On

from the of-things-to-come dept

When it comes to DRM, nothing is more annoying and hated than DRM that requires a constant internet connection. This DRM regularly pings a server controlled by the creator of the game in order to prove that you, the paying customer who paid money to buy the game, are not a dirty pirate. One of the loudest critiques of this type of DRM is what happens when the DRM cannot make the connection to the server. We have already seen what happens to Ubisoft games when there is an unexpected server crash. Gamers weren't too thrilled about that. Now we learn that Ubisoft is looking to give its paying customers another look into why such DRM systems are a real bad idea. Ubisoft will be taking its authentication servers down on Tuesday, February 7th for an unspecified amount of time.

While Ubisoft takes its servers down to migrate them, gamers who paid good money in order to play DRM'ed games will be unable to do so. What makes this worse is that all those pirates that this DRM was supposedly going to stop will be able to play those games all they want during the migration. This is the thanks that paying customers get. This is the thanks that fans that want to support Ubisoft in its PC gaming endeavors get for their loyalty. When it comes time for Ubisoft to go to bat for them, the fans get slapped in the face.

To top things off, Ubisoft seems to not be all that concerned with how this affects paying customers. In the announcement of the downtime, it states:
We apologize to our customers for the inconvenience. This move ultimately will help us improve the maintenance of our infrastructure and deliver better uptime and greatly improved services for our customers.
Hey, thanks for the sympathy. Unfortunately, Ubisoft has not apologized for the inconvenience of having to prove you are not a criminal every few seconds while playing legally purchased games. Too bad Ubisoft is not improving its services by not forcing paying customers to prove they are not dirty pirates. Ubisoft could really go above and beyond in thanking its customers but is instead continuing on the same path of DRM.

This server migration is merely an example of what happens when content creators rely on these types of DRM in their fight against piracy. This is a taste of what will happen when Ubisoft decides it is just not worth it to support these authentication servers any more. When these servers go dark permanently, all those paying customers will never legally be able to play their games again. Yet, the pirates will be able to continue playing as this DRM never stopped them to begin with.

Filed Under: drm, internet connection, video games
Companies: ubisoft

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  1. icon
    vegetaman (profile), 3 Feb 2012 @ 4:29pm

    Exactly. And, furthermore...

    Hey Ubisoft, you know what would improve your service? Legitimate buyers being able to play the games they bought from you whenever the hell they want!


    This is why I specifically seek out PC games that do not have DRM for purchase (and no, I do not pirate). Sadly, that is becoming harder and harder to find these days. [And for the record, I am okay with Steam and have no issues using the service.] But secuROM and it's ilk? Keep that crap off my system, thank you.

    And limited amounts of activations? Well a fat lot of good any of that does me once their servers go down. I can only hope that 5 years from now that corporations can look back on this DRM movement and go "man, what were we thinking? We totally tried to fuck ourselves and our customers".

    Oh, that's right, they don't seem to give a shit about their legitimate paying customers. Assholes.

    *END RANT*

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