Guy Kicked Off Comcast For Using Too Many Cloud Services

from the why-broadband-caps-suck dept

One of the key concerns we've had about the rise of broadband caps is that they don't take into account the fact that more and more data and services are moving online. When companies put in place data caps -- such as Comcasts' 250 gigs or AT&T's 150 gigs, they always highlight how this really only impacts a tiny percentage of users. But, the truth is that as more things go online, and more data is moved to "the cloud," it's really not that hard to bump up against these caps... and apparently the penalties are harsh. Andre Vrignaud lost his Comcast account for going over 250 GB two months in a row, mainly from using various legal online services, including Pandora and Netflix. He had also switched to a new online backup service, and the initial upload used up a bunch of bandwidth. He did admit to downloading a few things via BitTorrent (a UK show not available in the US), but it seems clear that most of his internet usage was perfectly legitimate. And now he has no account, and Comcast won't let him back on for a year. They won't even let him buy a more expensive package.

Yes, his data usage may have been extreme, but these kinds of services are becoming more common, and as we start to see even more new services, there are going to be a lot more stories of people bumping up against these caps. The truth is that the ISPs could upgrade their networks to handle this traffic. And it's not even that hard to do so. But with these caps they don't have to move as fast, and can slow down improving things -- which is what Wall Street likes. It just sucks if you're someone who, you know, actually wants to use the internet for what it enables.

Filed Under: broadband cap, cloud
Companies: comcast

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  1. identicon
    Hell Atlantic, 29 Jul 2011 @ 1:43pm

    This guy is a pirate

    let's make this clear, him saying he's only bittorrenting a little show from UK is like a drunk guy telling the officer "i've only had a few drinks". if someone is admitting to doing a little of a bad thing that probably means they're doing a lot. a 12TB server in his basement? he's a massive pirate, the kind that the authorities go after. 1TB, while it probably seems like a paltry amount these days, is still quite a bit of movies. and he insists on backing up his large file lossless music collection online - anyone who knows about FLAC and 12TB RAID servers also knows whether uploading counts towards his monthly usage. you can fault the cable companies for not having a "power user" tier, but lets not pretend this guy is an innocent lamb. with 12TB in a backup server i don't see why he has to upload anything to a cloud. of course if you're using that 12TB to house thousands of movies you bittorrented you might not have any room. this guy knew completely what he was doing. and after the first warning he should've been looking for ways to get around the cap (like opening up a 2nd internet acct/pay for another modem) or at least ask questions (like "does my uploading also affect my usage cap?"). friggin liar.

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