Guy Kicked Off Comcast For Using Too Many Cloud Services

from the why-broadband-caps-suck dept

One of the key concerns we've had about the rise of broadband caps is that they don't take into account the fact that more and more data and services are moving online. When companies put in place data caps -- such as Comcasts' 250 gigs or AT&T's 150 gigs, they always highlight how this really only impacts a tiny percentage of users. But, the truth is that as more things go online, and more data is moved to "the cloud," it's really not that hard to bump up against these caps... and apparently the penalties are harsh. Andre Vrignaud lost his Comcast account for going over 250 GB two months in a row, mainly from using various legal online services, including Pandora and Netflix. He had also switched to a new online backup service, and the initial upload used up a bunch of bandwidth. He did admit to downloading a few things via BitTorrent (a UK show not available in the US), but it seems clear that most of his internet usage was perfectly legitimate. And now he has no account, and Comcast won't let him back on for a year. They won't even let him buy a more expensive package.

Yes, his data usage may have been extreme, but these kinds of services are becoming more common, and as we start to see even more new services, there are going to be a lot more stories of people bumping up against these caps. The truth is that the ISPs could upgrade their networks to handle this traffic. And it's not even that hard to do so. But with these caps they don't have to move as fast, and can slow down improving things -- which is what Wall Street likes. It just sucks if you're someone who, you know, actually wants to use the internet for what it enables.

Filed Under: broadband cap, cloud
Companies: comcast

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  1. icon
    rooben (profile), 25 Jul 2011 @ 7:43pm

    When did i say i was ahead of the curve? I made no claim. What I know is that it is NOT new, just new marketing terms. I never said that there is no need for investment either. What I said is that this network is cheaper than the old ones, and we actively move ONTO the cheaper data network. Video over IP is by choice, because it is cheaper.

    Yes, usage is going up, thanks for posting those stats. Cost is also going down, and will also do so expotentially, as new technologies are developed and implemented.

    Dark fiber has nothing to do with this. Real, live telecom networks have been built to excess capacity, and continue to be be built ahead of the curve. Charging $10 to heavy users will not pay for capacity - thats just extra revenue. The price you pay today, already includes the cost to continue expansion.

    Last mile is a bottleneck due to technology constraints, not network congestion. My piddly usage at 3mbps impacts nobody. 150gb is a drop ina very large bucket, and pretending that caps are intended to slow usage down, is what is ludicrous and untenable. It is simply to find additional revenue.

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