Guy Kicked Off Comcast For Using Too Many Cloud Services

from the why-broadband-caps-suck dept

One of the key concerns we've had about the rise of broadband caps is that they don't take into account the fact that more and more data and services are moving online. When companies put in place data caps -- such as Comcasts' 250 gigs or AT&T's 150 gigs, they always highlight how this really only impacts a tiny percentage of users. But, the truth is that as more things go online, and more data is moved to "the cloud," it's really not that hard to bump up against these caps... and apparently the penalties are harsh. Andre Vrignaud lost his Comcast account for going over 250 GB two months in a row, mainly from using various legal online services, including Pandora and Netflix. He had also switched to a new online backup service, and the initial upload used up a bunch of bandwidth. He did admit to downloading a few things via BitTorrent (a UK show not available in the US), but it seems clear that most of his internet usage was perfectly legitimate. And now he has no account, and Comcast won't let him back on for a year. They won't even let him buy a more expensive package.

Yes, his data usage may have been extreme, but these kinds of services are becoming more common, and as we start to see even more new services, there are going to be a lot more stories of people bumping up against these caps. The truth is that the ISPs could upgrade their networks to handle this traffic. And it's not even that hard to do so. But with these caps they don't have to move as fast, and can slow down improving things -- which is what Wall Street likes. It just sucks if you're someone who, you know, actually wants to use the internet for what it enables.

Filed Under: broadband cap, cloud
Companies: comcast

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  1. icon
    rooben (profile), 25 Jul 2011 @ 2:35pm

    Re: Re: More Personal Experience

    You seem to think that there is some kind of giant netowkr congestion issue about to happen...boy they have you fooled.

    I work in the industry. For a major telecom. In networking. Our engineers are more worried about IP address exhaustion, rather than bandwidth utilization. That battle was fought, and is paid for with your current rates. They already raised prices to pay for the extra fiber, routers, and general network buildout.

    You seem to think that bandwidth is a limited resource, and using it somehow consumes something. Maybe, over time, the little electrical pulses can burn a router out, but as long as there is no congestion on the network, guess what - theres no limitation on the resource! Now, if you are someone experiencing slowdowns because others use up the limited amount of bandwidth that your ISP can offer at any given time, then I would fault the ISP for not building/buying enough infrastructure.

    The big telecoms, the only ones who are looking at this, already have enough bandwidth in their networks to support as much bandwidth at the subscribers can use at the bandwith rates they pay for. These companies have already invested to move all TV, Phone, and Internet data onto their IP network, which is far cheaper to maintain and upgrade than the old switched and analog tv networks. Their prices are going down, per byte.

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