Guy Kicked Off Comcast For Using Too Many Cloud Services

from the why-broadband-caps-suck dept

One of the key concerns we've had about the rise of broadband caps is that they don't take into account the fact that more and more data and services are moving online. When companies put in place data caps -- such as Comcasts' 250 gigs or AT&T's 150 gigs, they always highlight how this really only impacts a tiny percentage of users. But, the truth is that as more things go online, and more data is moved to "the cloud," it's really not that hard to bump up against these caps... and apparently the penalties are harsh. Andre Vrignaud lost his Comcast account for going over 250 GB two months in a row, mainly from using various legal online services, including Pandora and Netflix. He had also switched to a new online backup service, and the initial upload used up a bunch of bandwidth. He did admit to downloading a few things via BitTorrent (a UK show not available in the US), but it seems clear that most of his internet usage was perfectly legitimate. And now he has no account, and Comcast won't let him back on for a year. They won't even let him buy a more expensive package.

Yes, his data usage may have been extreme, but these kinds of services are becoming more common, and as we start to see even more new services, there are going to be a lot more stories of people bumping up against these caps. The truth is that the ISPs could upgrade their networks to handle this traffic. And it's not even that hard to do so. But with these caps they don't have to move as fast, and can slow down improving things -- which is what Wall Street likes. It just sucks if you're someone who, you know, actually wants to use the internet for what it enables.

Filed Under: broadband cap, cloud
Companies: comcast


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  1. identicon
    HothMonster, 15 Jul 2011 @ 2:16pm

    Re: Re: Re: Re: Re: Mike, how DO you reconcile your demands that

    "You can't go from a broadcast media to a unicast media world and expect it to be free, or just rolled up into the bill you paid for email and web pages. If people want to do much, much more with the Internet, there is a real cost to pay. This will not kill culture, but yes, it will restrict it following economic rules around scarce resources."

    its not unicast yet though, i still have to pay for both services even though there is no reason they can't setup a broadcast network over the internet and combine everything. I still dream of the day I can pick witch networks I subscribe to then access their content at will, or even just a streaming feed if they don't want to let me pick when i get to watch what I want (because then I would just DVR off the stream and watch when i want like I do now)

    When are they going to start telling me I can only watch X amount of hours of television a month or increase my plan? HD TV taxes the network quite a bit.

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