Guy Kicked Off Comcast For Using Too Many Cloud Services

from the why-broadband-caps-suck dept

One of the key concerns we've had about the rise of broadband caps is that they don't take into account the fact that more and more data and services are moving online. When companies put in place data caps -- such as Comcasts' 250 gigs or AT&T's 150 gigs, they always highlight how this really only impacts a tiny percentage of users. But, the truth is that as more things go online, and more data is moved to "the cloud," it's really not that hard to bump up against these caps... and apparently the penalties are harsh. Andre Vrignaud lost his Comcast account for going over 250 GB two months in a row, mainly from using various legal online services, including Pandora and Netflix. He had also switched to a new online backup service, and the initial upload used up a bunch of bandwidth. He did admit to downloading a few things via BitTorrent (a UK show not available in the US), but it seems clear that most of his internet usage was perfectly legitimate. And now he has no account, and Comcast won't let him back on for a year. They won't even let him buy a more expensive package.

Yes, his data usage may have been extreme, but these kinds of services are becoming more common, and as we start to see even more new services, there are going to be a lot more stories of people bumping up against these caps. The truth is that the ISPs could upgrade their networks to handle this traffic. And it's not even that hard to do so. But with these caps they don't have to move as fast, and can slow down improving things -- which is what Wall Street likes. It just sucks if you're someone who, you know, actually wants to use the internet for what it enables.

Filed Under: broadband cap, cloud
Companies: comcast

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  1. icon
    charliebrown (profile), 15 Jul 2011 @ 10:07am

    Re: Telstra's Dominance

    I think more people have gone with Telstra as a matter of convenience and going with "what is well known" (or, in Telstra's case, "better the devil you know") - A quick look at the forums on Whirlpool will show (amongst hardcore internet users) plenty of Telstra haters - myself, I have them for home phone but wouldn't touch them with a forty foot pole for internet!

    I mean, they are the biggest telephone provider across Australia with a wholesale virtual-monopoly on most of Australia's phone lines and, apparently, they sometimes don't even let competitors access their exchanges in order for them to install non-Telstra DSLAMs for ADSL2+ connectivity. Heck, do an internet search for "simon hackett telstra" to read about some of the problems he and his ISP Internode have had with them over the years.

    Unfortunately, our NBN, IF it ever gets implemented across Australia, is going to be no better than what America has now, with a wholesale level monopoly: Yes, ISP's can set their own NBN prices, but they'll be based on the wholesale prices set by NBN Co or whoever buys it should the government sell it off (rumoured to most likely be bought by TPG).

    Finally, unrelated to my points above, please show me one ISP in Australia now who does not count uploads in their ADSL2+ caps - no sarcasm, PLEASE do show me one if you can!

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