Guy Kicked Off Comcast For Using Too Many Cloud Services

from the why-broadband-caps-suck dept

One of the key concerns we've had about the rise of broadband caps is that they don't take into account the fact that more and more data and services are moving online. When companies put in place data caps -- such as Comcasts' 250 gigs or AT&T's 150 gigs, they always highlight how this really only impacts a tiny percentage of users. But, the truth is that as more things go online, and more data is moved to "the cloud," it's really not that hard to bump up against these caps... and apparently the penalties are harsh. Andre Vrignaud lost his Comcast account for going over 250 GB two months in a row, mainly from using various legal online services, including Pandora and Netflix. He had also switched to a new online backup service, and the initial upload used up a bunch of bandwidth. He did admit to downloading a few things via BitTorrent (a UK show not available in the US), but it seems clear that most of his internet usage was perfectly legitimate. And now he has no account, and Comcast won't let him back on for a year. They won't even let him buy a more expensive package.

Yes, his data usage may have been extreme, but these kinds of services are becoming more common, and as we start to see even more new services, there are going to be a lot more stories of people bumping up against these caps. The truth is that the ISPs could upgrade their networks to handle this traffic. And it's not even that hard to do so. But with these caps they don't have to move as fast, and can slow down improving things -- which is what Wall Street likes. It just sucks if you're someone who, you know, actually wants to use the internet for what it enables.

Filed Under: broadband cap, cloud
Companies: comcast

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  1. identicon
    Anonymous Coward, 15 Jul 2011 @ 7:06am

    Caps became popular in Australia because when broadband started a lot of stupid people signed with an ISP that had a small cap when competitors had unlimited. Yes despite Telstra cable Internet being slower, less reliable, and more expensive than Optus cable, and having a 3GB monthly cap compared to Optus cable which had unlimited (with fair use), more idiots signed with Telstra. So after 2 years Optus copied Telstra because having unlimited was something that stupid people obviously didn't want. Optus fair use was - not going 10x the average use 3 months in the row (average use was around 2.5-3GB). And they gave you the full stats each month, so it wouldn't be a surprise. Today still despite being expensive, unreliable and slower than competitors Telstra still has more ADSL2 costumers and more cable customers than competitors. - Funny thing is though that despite being the clear market leader no IT professionals (that don't get Telstra for free) are with Telstra for Internet - only the idiotic public are. Now we have much bigger caps - 500GB / 1TB, etc. but no actual unlimited caps.

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