Guy Kicked Off Comcast For Using Too Many Cloud Services

from the why-broadband-caps-suck dept

One of the key concerns we've had about the rise of broadband caps is that they don't take into account the fact that more and more data and services are moving online. When companies put in place data caps -- such as Comcasts' 250 gigs or AT&T's 150 gigs, they always highlight how this really only impacts a tiny percentage of users. But, the truth is that as more things go online, and more data is moved to "the cloud," it's really not that hard to bump up against these caps... and apparently the penalties are harsh. Andre Vrignaud lost his Comcast account for going over 250 GB two months in a row, mainly from using various legal online services, including Pandora and Netflix. He had also switched to a new online backup service, and the initial upload used up a bunch of bandwidth. He did admit to downloading a few things via BitTorrent (a UK show not available in the US), but it seems clear that most of his internet usage was perfectly legitimate. And now he has no account, and Comcast won't let him back on for a year. They won't even let him buy a more expensive package.

Yes, his data usage may have been extreme, but these kinds of services are becoming more common, and as we start to see even more new services, there are going to be a lot more stories of people bumping up against these caps. The truth is that the ISPs could upgrade their networks to handle this traffic. And it's not even that hard to do so. But with these caps they don't have to move as fast, and can slow down improving things -- which is what Wall Street likes. It just sucks if you're someone who, you know, actually wants to use the internet for what it enables.

Filed Under: broadband cap, cloud
Companies: comcast

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  1. icon
    Chargone (profile), 15 Jul 2011 @ 7:04am

    Re: Re: Re: Re: Mike, how DO you reconcile your demands that

    ... this baffles me.

    i mean, i know lots of people use this much data.

    i even know what services are involved in using it.

    i still wonder how on earth it comes about that they use that much.

    if i stop and do the maths it all works out, but at the same time i'm sitting here going 'you used How much? what the heck?!'

    i have a 20gig cap that i share with 2 other people (one of whom is admittedly only here half the time and the other doesn't use much, but still), get charged extra if i go over, (the concern here is usual price and cap, not speed, as the speeds are fairly consistant unless you pay crazy amounts for the 'amazingly awesome!' plan.) and almost never go over. when i do, it's by less than two gig (data cap extentions are bought in 2gig blocks.) only exception being if i'm stupid enough to get conned into downloading a game off sony or microsoft's networks for the consoles. whatever moron is in charge of that needs to be forcibly introduced to the concept of Compression. also INSTALL FILES. if i'm downloading it, it has to be installed on the hard drive. meaning you can compress it, send it, then run an decompress/install process. there is No Bloody Reason for it to be a seven gig download. (this cost me money i was not expecting to pay and has thus become a pet rant.)

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