Guy Kicked Off Comcast For Using Too Many Cloud Services

from the why-broadband-caps-suck dept

One of the key concerns we've had about the rise of broadband caps is that they don't take into account the fact that more and more data and services are moving online. When companies put in place data caps -- such as Comcasts' 250 gigs or AT&T's 150 gigs, they always highlight how this really only impacts a tiny percentage of users. But, the truth is that as more things go online, and more data is moved to "the cloud," it's really not that hard to bump up against these caps... and apparently the penalties are harsh. Andre Vrignaud lost his Comcast account for going over 250 GB two months in a row, mainly from using various legal online services, including Pandora and Netflix. He had also switched to a new online backup service, and the initial upload used up a bunch of bandwidth. He did admit to downloading a few things via BitTorrent (a UK show not available in the US), but it seems clear that most of his internet usage was perfectly legitimate. And now he has no account, and Comcast won't let him back on for a year. They won't even let him buy a more expensive package.

Yes, his data usage may have been extreme, but these kinds of services are becoming more common, and as we start to see even more new services, there are going to be a lot more stories of people bumping up against these caps. The truth is that the ISPs could upgrade their networks to handle this traffic. And it's not even that hard to do so. But with these caps they don't have to move as fast, and can slow down improving things -- which is what Wall Street likes. It just sucks if you're someone who, you know, actually wants to use the internet for what it enables.

Filed Under: broadband cap, cloud
Companies: comcast


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  1. identicon
    Anonymous Coward, 15 Jul 2011 @ 2:35am

    Re: Mike, how DO you reconcile your demands that

    I'm sorry to point you to the music industry, but if you like prehistoric business models, then yes you're absolutely right.

    My ISP limits me to 100GB per month, at 125M/s (theoretical). They have about 100 000 subscribers, between 5M and 125M. I assume most have 5, because of the major price difference. They will charge me 4$ per extra GB I use.

    At work, we have about 10 000 subscribers, using between 10M/s and 10G/s. Most have 100M/s as it's the standard, unless they need more speed or want to pay less. We will charge them 0.08$ per extra GB, and the base package comes with 2000GB per month.

    How in the hell can the ISP still say they're not making a profit? Ok, sure, they have a larger infrastructure to take care of, we only have about 6 buildings. But they make over 10 000% more profit than we do, using the same technology.

    So less greed = better service. The end user is way happier and the company still makes quite a lot of money. So get your head out of your prehistoric ass and wake up to the 20th century (not a typo).

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