Taipei Orders Google & Apple To Offer 7-Day Free Trials Of All Apps Offered Via App Markets

from the liability-confusion dept

Apparently some regulators in Taiwan's capital city of Taipei have extended some consumer protection laws such that they've ordered Google and Apple to start providing 7-day free trials of every app, in either the Apple App Store or the Google Android Marketplace, or face large fines. The issue is that the consumer protection laws require a grace period for returns, which neither of these services provide to the extent that Taipei regulators would like. Apple and Google, quite reasonably, point out that they should not be liable as third parties, suggesting (implicitly) that it should be developers themselves who are responsible for obeying any sort of consumer protection regulations. However, Taipei regulators aren't buying it:
"Such a claim is an irresponsible business practice," Yeh said.
The two companies have been given 15 days to comply with the law, and if they are unable to do so, they could be facing significant fines. It does make me wonder if either company even has the functionality to offer such things across the board, and how various developers would feel about that.

Filed Under: apps, free, taipei
Companies: apple, google


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  1. icon
    Lisa Westveld (profile), 7 Jun 2011 @ 10:16am

    Or, maybe they choose an easier solution...

    They could, of course, close their official sales channels in Taiwan. Then you can't buy these apps directly in Taiwan, although they could still be purchased abroad. And with the Internet, borders are mostly non-existent...

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