Taipei Orders Google & Apple To Offer 7-Day Free Trials Of All Apps Offered Via App Markets

from the liability-confusion dept

Apparently some regulators in Taiwan's capital city of Taipei have extended some consumer protection laws such that they've ordered Google and Apple to start providing 7-day free trials of every app, in either the Apple App Store or the Google Android Marketplace, or face large fines. The issue is that the consumer protection laws require a grace period for returns, which neither of these services provide to the extent that Taipei regulators would like. Apple and Google, quite reasonably, point out that they should not be liable as third parties, suggesting (implicitly) that it should be developers themselves who are responsible for obeying any sort of consumer protection regulations. However, Taipei regulators aren't buying it:
"Such a claim is an irresponsible business practice," Yeh said.
The two companies have been given 15 days to comply with the law, and if they are unable to do so, they could be facing significant fines. It does make me wonder if either company even has the functionality to offer such things across the board, and how various developers would feel about that.

Filed Under: apps, free, taipei
Companies: apple, google

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  1. icon
    ltlw0lf (profile), 8 Jun 2011 @ 9:30am


    People who compare app stores to retail chains are really only showing their ignorance of how applications work.

    People who believe that app stores and retail chains are different are only showing their ignorance of how capitalism works.

    At least it would be true if we got rid of anti-capitalist, government mandated monopolies of an infinite length and shifted so far to the right that the customer is always getting screwed. Or at least curtail them to the point to bring them in-line with the true ideals of a capitalist/consumerist society, where a customer can have some level of recourse to the current "bait-and-switch" model we have now. A company can lie all they want on the brocheur, but the moment the customer (sucker) buys, they have little if any recourse to return the product if it doesn't match the literature.

    And as for your analogy...this is already done, for the most part, by ASPs. My ASP gave me thirty days to try out their service, providing me with a dedicated virtual machine to play with for 30 days before they started charging me for the service. So, analogy fail if you are trying to show that an application can't do it because ISPs don't do it, because I am hard pressed to find one now-a-days that doesn't.

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