by Mike Masnick

Filed Under:
entitlement, innovation, progress

Entitlement? Spoiled Brats? Or Just Progress?

from the you-cannot-deny-what-technology-allows dept

A few people have pointed to Charlie Brooker's piece in which he suggests that people are so accustomed to "free" things online that they've become spoiled brats and feel "entitled" to things for free. This is hardly a new meme. We've been hearing it for over a decade in the debates over technology and how it disrupts business models by driving the price of things towards (or all the way to) free. But is it really entitlement? Or is it just a recognition of how progress works and the economics behind it?

I don't think people are complaining because they feel entitled, so much as they recognize the power of technology to provide these sorts of things and recognize that what technology allows cannot and will not be undone. I don't think that's about being "spoiled." I think it's about recognizing progress. Is it "spoiled" to use a telephone or email to communicate? Is it "spoiled" to travel by a car or airplane? Or is it just the march of progress that enabled these things, and which people are quite happy about using because it makes their lives better?

If anything, it seems like the sense of "entitlement" and the feelings of being "spoiled" is coming from those who wish to hold back progress, and to keep things the way they were in the past, rather than embracing what the technology and progress have enabled.

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  1. icon
    Greevar (profile), 8 Jun 2011 @ 1:06pm


    I hate to break it to you, but regardless of what was promised to those members in writing, doing something for some members and not all is a dick move. No matter how you try to use the excuse that the contract didn't promise that, they know the money they paid funded those events and treating some but not all is actually not right. That's like selling T-Shirts to everybody, but some get a coffee cup because you could afford to ship it to them. That would frustrate anyone. That's feeling like you're not getting you money's worth.

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