EA: Banned From Forums? Can't Play Single-Player Game Either

from the overkill dept

Tom Landry was the first of a bunch of you to send in the news that EA has taken forum banning to a new level. Obviously forums ban people all the time for whatever reason, but it appears that EA went way beyond just a forum banning in this case. First, the guy was banned for saying in the comments: "Have you sold your souls to the EA devil?" Seems pretty tame compared to some of the stuff that goes on in plenty of forums. But, whatever. If EA wants to be thin-skinned like that, that's its own insecure decision. Where it goes overboard is that not only did the company ban him from the forums, but it also blocked him from activating a single-player game that he had purchased, Dragon Age II, from BioWare. In the thread where this is discussed, a company rep notes that this is EA's policy, and since BioWare is a part of EA, this was done at a higher level:
EA Community bans come down from a different department and are the result of someone hitting the REPORT POST button. These bans can affect access to your game and/or DLC
That seems ripe for a lawsuit. Selling someone a video game for 50 euros (what the guy says he paid for it), and then telling him he can't play it, even as a single player game on his own computer, because he said something mildly anti-EA in a forum? Honestly, all that really seems to say is that you should never "buy" (yeah, right, you didn't "buy" anything) from EA since they can vindictively make whatever you bought stop working if someone who works there doesn't like you. That seems like a much worse message than some forum person talking about "selling your soul." Update: And of course, once the publicity came out on the story, EA is now claiming it was a glitch and has been fixed. Doesn't change that this appears to be part of EA's official policy, though (also, corrected the name of the game).

Filed Under: bans, bioware, forums, video games
Companies: ea

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  1. identicon
    Anonymous Coward, 16 Mar 2011 @ 11:17am

    Mike, how do you know EA was reacting due to the publicity. It's possible it just took them a day or two to figure out where the glitch was? It's normal for trolls and troublemakers to be banned from forums. Did anyone look into the posters history to see if the ban really was deserving? It's quite possible this was the 50th time the guy was reported. So many unknowns, and the issue has already been resolved, so this is a bit of a non-story.

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