EA: Banned From Forums? Can't Play Single-Player Game Either

from the overkill dept

Tom Landry was the first of a bunch of you to send in the news that EA has taken forum banning to a new level. Obviously forums ban people all the time for whatever reason, but it appears that EA went way beyond just a forum banning in this case. First, the guy was banned for saying in the comments: "Have you sold your souls to the EA devil?" Seems pretty tame compared to some of the stuff that goes on in plenty of forums. But, whatever. If EA wants to be thin-skinned like that, that's its own insecure decision. Where it goes overboard is that not only did the company ban him from the forums, but it also blocked him from activating a single-player game that he had purchased, Dragon Age II, from BioWare. In the thread where this is discussed, a company rep notes that this is EA's policy, and since BioWare is a part of EA, this was done at a higher level:
EA Community bans come down from a different department and are the result of someone hitting the REPORT POST button. These bans can affect access to your game and/or DLC
That seems ripe for a lawsuit. Selling someone a video game for 50 euros (what the guy says he paid for it), and then telling him he can't play it, even as a single player game on his own computer, because he said something mildly anti-EA in a forum? Honestly, all that really seems to say is that you should never "buy" (yeah, right, you didn't "buy" anything) from EA since they can vindictively make whatever you bought stop working if someone who works there doesn't like you. That seems like a much worse message than some forum person talking about "selling your soul." Update: And of course, once the publicity came out on the story, EA is now claiming it was a glitch and has been fixed. Doesn't change that this appears to be part of EA's official policy, though (also, corrected the name of the game).

Filed Under: bans, bioware, forums, video games
Companies: ea

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  1. identicon
    Jess, 16 Mar 2011 @ 10:01am

    Re: Stopped buying EA a long time ago.

    When did the publishers of games get so much control over the actual game creators? These large companies have assimilated everything they can and are now treating the customers poorly. I am quite happy that thanks to the internet there is competition still popping up from new companies all the time. Gotta love the indie games.
    As things are going, I can see the similarities between the video game industry and the movie industry. Publishers are under the concept that it takes a huge amount of money to make a good game. You need the best graphics, big name actors (side note, Liam Neeson, I can listen to your voice overs any time! rawr!), tons of advertising, and the rest doesn't matter. That's not the only thing games are about. So the big budget publishers are getting separated from the people who actually play the games. I think those same publishers will get disrupted by indie game developers (See: Minecraft for excellent example) the same way that indie/low budget movies are making leaps and bounds.

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