EA: Banned From Forums? Can't Play Single-Player Game Either

from the overkill dept

Tom Landry was the first of a bunch of you to send in the news that EA has taken forum banning to a new level. Obviously forums ban people all the time for whatever reason, but it appears that EA went way beyond just a forum banning in this case. First, the guy was banned for saying in the comments: "Have you sold your souls to the EA devil?" Seems pretty tame compared to some of the stuff that goes on in plenty of forums. But, whatever. If EA wants to be thin-skinned like that, that's its own insecure decision. Where it goes overboard is that not only did the company ban him from the forums, but it also blocked him from activating a single-player game that he had purchased, Dragon Age II, from BioWare. In the thread where this is discussed, a company rep notes that this is EA's policy, and since BioWare is a part of EA, this was done at a higher level:
EA Community bans come down from a different department and are the result of someone hitting the REPORT POST button. These bans can affect access to your game and/or DLC
That seems ripe for a lawsuit. Selling someone a video game for 50 euros (what the guy says he paid for it), and then telling him he can't play it, even as a single player game on his own computer, because he said something mildly anti-EA in a forum? Honestly, all that really seems to say is that you should never "buy" (yeah, right, you didn't "buy" anything) from EA since they can vindictively make whatever you bought stop working if someone who works there doesn't like you. That seems like a much worse message than some forum person talking about "selling your soul." Update: And of course, once the publicity came out on the story, EA is now claiming it was a glitch and has been fixed. Doesn't change that this appears to be part of EA's official policy, though (also, corrected the name of the game).

Filed Under: bans, bioware, forums, video games
Companies: ea

Reader Comments

Subscribe: RSS

View by: Time | Thread

  1. identicon
    Anonymous Coward, 16 Mar 2011 @ 8:35am


    What does that GM have to say about EA's TOS that *does* state they can and will shut you out of your games/account?

    http://www.rockpapershotgun.com/2011/03/15/biowhere-ea-working-on-fixing-game-bans /#more-53782

    As an AC stated above, this isn't a new thing (though rare). I'd have to dig up links, but this 'mouth off too much - lose access to your games' thing happened in *I think* a Red Faction forum and also in the Spore forum well over a year ago. Both statements came from forum moderators, both were retracted after some outrage from the fanbase, but true clarification never really happened that I can recall.

    I'm all for kicking a-holes from a private forum, but to deny them use of a single player game they paid for is just plain theft. I doubt that's their intent, but EA should straighten that out for once and for good in their own documentation and procedures.

    I haven't bought from EA for going on 5 years now due to this kind of fanti-paying customer crap and their rather flippant way of dealing with those issues. It was a cumulative effect after many years of being a faithful purchaser. They may be too large to actually learn, I dunno.

Add Your Comment

Have a Techdirt Account? Sign in now. Want one? Register here

Subscribe to the Techdirt Daily newsletter

Comment Options:

  • Use markdown. Use plain text.
  • Remember name/email/url (set a cookie)

Follow Techdirt
Techdirt Gear
Shop Now: Copying Is Not Theft
Report this ad  |  Hide Techdirt ads
Essential Reading
Techdirt Deals
Report this ad  |  Hide Techdirt ads
Techdirt Insider Chat
Report this ad  |  Hide Techdirt ads
Recent Stories
Report this ad  |  Hide Techdirt ads


Email This

This feature is only available to registered users. Register or sign in to use it.