Apple Using Special New Screws So You Can't Open Your iPhone

from the screw-you dept

One of the interesting questions we've been looking at for years is whether or not a business is an enabler or a gatekeeper. Being in the gatekeeper business can work for a period of time, but it's often difficult to sustain. Apple is an interesting company in that it certainly has elements of both, enabling in some areas, but being a very strict gatekeeper in other areas. As if to reinforce this point, Apple is apparently changing the screws on iPhones to make them much harder to open. Apparently, it's come up with a "pentalobe" design:
Not only that, but if you bring in your iPhone for repairs, Apple will replace the old screws with these new pentalobe screws to keep you from... well... screwing around. The whole thing seems really incredibly pointless. First of all, those who really want to open the phones will figure out ways to do so. I would guess that it won't take long for tools that work on such screws to hit the market. All this really does is frustrate iPhone owners by making life difficult for them. What possible good does it serve to have a non-standard screw system?

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  1. icon
    indeciSEAN (profile), 26 Jan 2011 @ 9:23am

    Re: Device over user

    Meh.

    I've seen lots of people up in arms about this, and I just can't wrap my head around their whining and entitlement issues to appreciate it as a real concern.

    I don't work for 'em, but I've spent enough time over the years on hold with Apple Care or waiting in line at the Genius Bar to have a bit of sympathy when it comes to the volume of troubleshooting they've got to do.....and how much of that troubleshooting is with complete morons who don't know what they're doing and break their device. I know multiple people who've decided it's not worth being without their phone for a day or two, and take it upon themselves to "fix it"...and then when they do REAL damage, go in to an Apple Store with an attitude -- wasting the employee's time, AND the time of people like you or I.

    Like software modding, if you want to take the risks involved with it, you're responsible for whatever happens......if you want to muck with your hardware/glass/case/whatever......go buy the $5 screwdriver and don't take it out on everyone else if something goes wrong.



    BTW, I'm not saying Apple is infallible, but this just isn't a hill worth dying on in my opinion; I've seen lots of "this is the LAST straw" and "I'm done with Apple because of this, you shouldn't keep me out of MY device that I PAID for" type commentary...and...well...I guess be thankful your life's easy enough that such concerns are the biggest problem you're living with?

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