Delta Fined For Lying To Passengers About How Much They Could Get Reimbursed For Lost Luggage

from the not-following-the-law dept

Consumerist alerts us to the news that the Department of Transportation has fined Delta $100,000 for telling passengers that its liability on lost luggage was capped at very low rates -- well below what the DOT specifically requires. The law says that airlines cannot limit liability to anything lower than $3,300 per passenger. So what did Delta do? It gave passengers notices saying that liability was limited to $125. Turns out, that's a no-no. Of course, I'd rather that the airline spend the money on not losing luggage, but perhaps that's just wishful thinking...
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Filed Under: fines, liability, lost luggage
Companies: delta


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  1. identicon
    darryl, 2 Nov 2010 @ 10:47pm

    Yes, Mike telling lies is badddd. mmmK..

    Gee your lucky Mike you are not Delta.

    I guess it would, and should worry you alot when people start calling out people or groups who tend to tell lies all the time..

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