Wireless

by Mike Masnick


Filed Under:
class action, nexus one

Companies:
google, t-mobile



Google Sued For Nexus One Suckiness

from the people-sue-for-anything dept

Eric Goldman points us to the news that Google has been sued, in a class action lawsuit, over problems with the Nexus One, the Android phone (made by HTC) that Google released directly, in an attempt to get others to release better Android-powered phones. As with many new products, there were some bugs, and Google (and T-Mobile, on which the Nexus One worked) didn't quite know how to handle customer support for the device -- a pretty massive mistake. However, is it really against the law to sell a product with a few bugs and to to have really dismally crappy customer service? It seems like a stretch. You can make the argument that the product didn't do what was promised, but, like so many class action lawsuits, this one seems like a case of "gee, can we squeeze a bunch of money out of this company?"

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  1. identicon
    Matthew McIntyre, 13 Sep 2010 @ 9:17am

    Re: Market works how?

    I agree. Google and T-Mobile should have done a better job. But an informed decision is not a right. If we as consumers don’t make the effort to learn all there is about something before we buy it, well it’s on us not the businesses. It shames me to know my fellow Americans want all the power, benefits, and money without wanting to work for it.

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