Wireless

by Mike Masnick


Filed Under:
class action, nexus one

Companies:
google, t-mobile



Google Sued For Nexus One Suckiness

from the people-sue-for-anything dept

Eric Goldman points us to the news that Google has been sued, in a class action lawsuit, over problems with the Nexus One, the Android phone (made by HTC) that Google released directly, in an attempt to get others to release better Android-powered phones. As with many new products, there were some bugs, and Google (and T-Mobile, on which the Nexus One worked) didn't quite know how to handle customer support for the device -- a pretty massive mistake. However, is it really against the law to sell a product with a few bugs and to to have really dismally crappy customer service? It seems like a stretch. You can make the argument that the product didn't do what was promised, but, like so many class action lawsuits, this one seems like a case of "gee, can we squeeze a bunch of money out of this company?"

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  1. identicon
    Anonymous Coward, 13 Sep 2010 @ 4:47am

    Market works how?

    Telecommunications Companies advertising product with throughput of X and uptime of Y who deliver less than X and Y: BAD
    Google advertising product with throughput of X and uptime of Y but delivering less than X and Y: GOOD?

    Misleading practices, like failure to disclose bugs and serious software flaws, is withholding information from the market. This makes the market less efficient by preventing consumers from making informed decisions.

    How is this in any way acceptable? It's market inefficiency.

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