by Mike Masnick
Fri, Aug 20th 2010 2:15pm
Ah, Comcast. Apparently the company sent an email to a user telling him that they had boosted the speeds on his broadband connection (which Comcast is trying to rebrand "Xfinity"), only to email him again a couple days later to admit they didn't really mean that. I guess it's nice that they were willing to 'fess up about making the mistake, but it still seems a bit mean to pull the rug out from under customers that way:
Of course, if the initial email was titled "Great News!" shouldn't they have titled the second one "Bad News!"
If you liked this post, you may also be interested in...
- 14 Mayors Have To Join Forces And Beg Verizon To Upgrade Its DSL Network
- Cable Company Totally Unsure What Neighborhoods It Serves, Wants $117,000 For Broadband Service
- As Comcast Broadband Usage Caps Expand, Company Still Refuses To Admit They Even Have Caps
- Comcast CEO Admits You 'Can't Keep Raising Prices Forever,' But Seems Intent On Trying Anyway
- Comcast Users Now Need To Pay A $30 Premium If They Want To Avoid Usage Caps