by Mike Masnick
Fri, Aug 20th 2010 2:15pm
Ah, Comcast. Apparently the company sent an email to a user telling him that they had boosted the speeds on his broadband connection (which Comcast is trying to rebrand "Xfinity"), only to email him again a couple days later to admit they didn't really mean that. I guess it's nice that they were willing to 'fess up about making the mistake, but it still seems a bit mean to pull the rug out from under customers that way:
Of course, if the initial email was titled "Great News!" shouldn't they have titled the second one "Bad News!"
If you liked this post, you may also be interested in...
- The Ad Industry Is Really Excited About Plans To Gut Broadband Privacy Protections
- Despite Gigabit Hype, Comcast Is Facing Less Broadband Competition Than Ever
- Charter Tries To Tap Dance Out Of Lawsuit Over Substandard Broadband
- Comcast's Decision To Charge Roku Users A Bogus Fee Highlights Its Uncanny Ability To Shoot Innovation In The Foot
- Huntsville, Alabama Is Suddenly Awash In Broadband Competition, Showing Why Comcast Is So Afraid Of Municipal Broadband