by Mike Masnick
Fri, Aug 20th 2010 2:15pm
Ah, Comcast. Apparently the company sent an email to a user telling him that they had boosted the speeds on his broadband connection (which Comcast is trying to rebrand "Xfinity"), only to email him again a couple days later to admit they didn't really mean that. I guess it's nice that they were willing to 'fess up about making the mistake, but it still seems a bit mean to pull the rug out from under customers that way:
Of course, if the initial email was titled "Great News!" shouldn't they have titled the second one "Bad News!"
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