by Mike Masnick
Fri, Aug 20th 2010 2:15pm
Ah, Comcast. Apparently the company sent an email to a user telling him that they had boosted the speeds on his broadband connection (which Comcast is trying to rebrand "Xfinity"), only to email him again a couple days later to admit they didn't really mean that. I guess it's nice that they were willing to 'fess up about making the mistake, but it still seems a bit mean to pull the rug out from under customers that way:
Of course, if the initial email was titled "Great News!" shouldn't they have titled the second one "Bad News!"
If you liked this post, you may also be interested in...
- If You Want To See What The U.S. Broadband Market Really Looks Like, Take A Close Look At West Virginia
- Sorry: AT&T & Verizon Can't Upgrade Or Repair Your Aging DSL Line Because Parts Are Too Hard To Find
- French Minister Thinks Netflix Needs To Pay ISPs A 'Bandwidth Tax' To 'Level The Playing Field'
- Comcast's Former Twitter Chief Says Dismal Support Won't Get Fixed Until Comcast Stops Being A Cheapskate
- Wall Street Knows Darn Well That FCC's Net Neutrality Rules Won't Harm Broadband: Stocks Went Up