by Mike Masnick
Fri, Aug 20th 2010 2:15pm
Ah, Comcast. Apparently the company sent an email to a user telling him that they had boosted the speeds on his broadband connection (which Comcast is trying to rebrand "Xfinity"), only to email him again a couple days later to admit they didn't really mean that. I guess it's nice that they were willing to 'fess up about making the mistake, but it still seems a bit mean to pull the rug out from under customers that way:
Of course, if the initial email was titled "Great News!" shouldn't they have titled the second one "Bad News!"
If you liked this post, you may also be interested in...
- How States Are Fighting To Keep Towns From Offering Their Own Broadband
- Comcast's New Voice-Controlled Remote Starts Marketing Movies To Your Kids
- Seattle City Council Member Urges Grass Roots Broadband Revolution After Ten Years Of Failing To Fix Broken Broadband Duopoly
- Audit Reveals Verizon Tried To Corner NYC Broadband Market By Striking Exclusive Landlord Deals
- No, We Still Can't Definitively Prove Your ISP Is Slowing Netflix Traffic To Make An Extra Buck