by Mike Masnick
Fri, Jul 2nd 2010 12:04pm
You really would think, at this point, that any lawyer worth his or her hourly rate would strongly recommend to clients that they don't go ballistic in filing lawsuits any time someone says something bad about you. Hell, there have been multiple stories recently about just how badly a similar lawsuit from a towing company has backfired on the company. But, yet again, we have a story of a business suing over a negative review. This time, it's a woman in Chicago who wrote a negative review of a local cement company on the site Angie's List because it refused to even give her an estimate, saying it didn't work in her area. She was upset because the company was only based 5 miles away, and on Angie's List, said it did work where she lived. So she wrote about her experience and rated the company an "F." In response, the company, All Fields of Concrete Construction, sued her, claiming she "willingly and maliciously tried and succeeded in damaging my company's reputation." Once again, it makes you wonder: which is more damaging to your reputation? Getting a bad rating online, or suing the person who gave you that rating? It's difficult to see how the concrete company has much of a case. The "F" rating is clearly an opinion, not a statement of fact. And it's hard to show that the woman was "malicious" in her rating. She gave her opinion. But, now, thanks to the lawsuit, a lot more people know her opinion of All Fields of Concrete Construction.
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