Scams

by Karl Bode


Filed Under:
hd, television

Companies:
dish network



Dish Network Lies About Having 200 HD Channels, Hopes Nobody Notices

from the your-customers-can-count-you-know dept

For several years TV carriers have enjoyed bickering over which company has the most HD channels, in part because it creates a debate focused on perceived value -- and steers the conversation away from who offers the lowest prices (or the fact that companies seem to impose annual or bi-annual TV hikes in unison). Carriers only just recently surpassed the 100 HD channel count, so it was surprising this week when Dish Network suddenly and proudly announced that the company was the first to pass the 200 HD channel mark -- insisting "only DISH Network has delivered" on this supposedly-epic promise. Except amusingly, Dish Network didn't bother to include a full list of the channels they added, and when reporters and bloggers on the TV/telecom beat started asking Dish questions, the company started getting a little bit uncomfortable:

"I asked Dish Network's PR department for a list of the 200 HD channels, numbered from 1 to 200. Not too surprising, the company was evasive, saying the 200 HD channels could be found at its web site. However, when I told them I could not locate more than around 130 HD channels listed at DishNetwork.com, the company's PR department got even more evasive -- and started to act a bit strange. At one point, a company spokeswoman said she could give me a breakdown of the 200 HD channels on "background only," meaning I couldn't attribute the information to Dish Network."

As it turns out, Dish's marketing department had gotten creative -- and was suddenly counting 57 different On Demand movie titles as"channels" (the Alvin & The Chipmunks 2 channel, anyone?) and just hoped that nobody would notice. So instead of being seen as the TV operator that offers the most HD channels, Dish Network is now being seen as the TV operator who assumes everybody is stupid, which we'll assume wasn't what the company's PR department was aiming for.


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  1. identicon
    Philip, 2 May 2011 @ 5:34pm

    Wondering If FTC Is Aware of This?

    I'm surprised people haven't reported Dish Network to the FTC (Federal Trade Commission) for false advertising, or maybe they have already.

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